This feature automatically sends reminder emails, allowing you to track participant engagement.
1. What are reminders?
Reminders are an essential feature that allows automatic emails to be sent to learners, reminding them to complete a specific module. This helps them stay on track and meet deadlines.
2. How to schedule reminders:
Access the editing page:
To schedule reminders, begin by accessing the editing page of the training. Follow these steps:
Go to the Second Step: Click on the step titled "Modules."
Use the Reminder Button: Next to each module (except for the survey module), you will find a "Reminder" button.
View and add reminders:
Clicking the "Reminder" button will give you two options:
View Scheduled Reminders: You can see the reminders already set up.
Add a New Reminder: Click this option to create a new reminder.
Reminder scheduling methods:
There are two ways to schedule a reminder:
Reminder after a number of days: You can set a number of days after registration. If the module is not completed by that time, a reminder email will be sent automatically to the learner.
Reminder for a specific date: You can specify a delivery date. If the learner has not completed the module by this date, a reminder email will be sent.
Customizing the emails:
For each reminder, you can write:
Email Subject: Provide a clear and relevant subject.
Message to Send: Write an informative message.
You can also use custom variables, such as the learner's full name or first name, as well as the link to the module. These variables will automatically display with the correct information.
Saving the reminder:
Once you have configured your reminder settings, click Validate to save your first reminder.
Important Information:
Reminders Linked to Modules: Reminders are specific to each module and cannot be linked to the entire training. You can create multiple reminders for a single module or for multiple modules.
Republish the Training: If you have made changes, don’t forget to click the "Publish" button to ensure the changes are applied.
Conclusion
The reminder feature in Dokeos is a valuable tool to encourage learners to complete their modules. By scheduling personalized reminders, you can improve participant engagement and success.
For any further questions or assistance, feel free to contact support at support@dokeos.com.