Dots Product Guide
Stay updated on Dots' features, automations, workflows, and more.
By Reut and 1 other2 authors9 articles
Credits - Simplify Your Shipping with DotsWe’re thrilled to bring you our enhanced Credits feature, designed to streamline your shipping process and save you money for all of your domestic shipment
How to Create, Track, and Procure Kits in DotsThis article walks you through how to create a new kit template, define asset specs, view availability, and purchase kits.
Understanding DPN (Dots Part Number) and Asset Grouping in Stock ViewDPN is set at upload using MPN or asset name and determines Stock view grouping. It remains unchanged after upload.
Account Credit Control – System Update Jan 2026Enhancing Your Financial Workflow Experience- Credit control update for Business Growth
MDM Asset Not Assigned – Employee Missing in DotsUnderstand what it means when an asset remains unassigned due to a missing or mismatched employee in Dots, and how to resolve it.
MDM Assets Assigned to Employees but Missing from Dots InventoryLearn why assets assigned in your MDM may not appear in Dots and how to import and sync them correctly.
Conflicting Asset Assignments Across Multiple MDMsUnderstand why assets remain unassigned when multiple connected MDMs report different users — and how to resolve the conflict.
Control Panel - User GuideA smart dashboard that shows you what needs attention and helps you take action
Introducing CSA TicketsCS Automation - A Smarter & Faster Way to Manage Order Support