Dots Product Guide
Stay updated on Dots' features, automations, workflows, and more.
By Reut and 1 other2 authors9 articles
- Credits - Simplify Your Shipping with DotsWe’re thrilled to bring you our enhanced Credits feature, designed to streamline your shipping process and save you money for all of your domestic shipment
- How to Create, Track, and Procure Kits in DotsThis article walks you through how to create a new kit template, define asset specs, view availability, and purchase kits.
- Understanding DPN (Dots Part Number) and Asset Grouping in Stock ViewDPN is set at upload using MPN or asset name and determines Stock view grouping. It remains unchanged after upload.
- Account Credit Control – System Update Jan 2026Enhancing Your Financial Workflow Experience- Credit control update for Business Growth
- MDM Asset Not Assigned – Employee Missing in DotsUnderstand what it means when an asset remains unassigned due to a missing or mismatched employee in Dots, and how to resolve it.
- MDM Assets Assigned to Employees but Missing from Dots InventoryLearn why assets assigned in your MDM may not appear in Dots and how to import and sync them correctly.
- Conflicting Asset Assignments Across Multiple MDMsUnderstand why assets remain unassigned when multiple connected MDMs report different users — and how to resolve the conflict.
- Control Panel - User GuideA smart dashboard that shows you what needs attention and helps you take action
- Introducing CSA TicketsCS Automation - A Smarter & Faster Way to Manage Order Support