We thank you for using the DragonFly system! If you are having an issue with one of our features, we hope you find your answer in this list of FAQ's to help make your DragonFly experience awesome!

Please note: Administrators at your school or local association know your unique situation better than we do and can easily answer many of your questions. If you do not find your answer in this list of FAQs, please be sure you have reached out to them before contacting us for support.

How do I sign up for a DragonFly account?

I am not getting a verification code. When will I get it?

How do I find my school?

I can't find my school when I search by name. Please help!

I can't remember my user ID or password. Please help!

"How do I move my account to a new school in DragonFly?"

"Can I have multiple roles and schools connected to my account?

"How do I move my documents from one school to another?"

Frequently Asked Questions for Specific Roles

Parent/Athlete FAQs

School Administrator/Staff FAQs

Assigner/Officials FAQs (Coming Soon)

Note: If you do not find what you are looking for on our FAQ pages, you might find your answer on our training website at https://www.dragonflymax.com/academy

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