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Availability and blocking off days

How to setup your and your team's schedule and availability and handle time off.

Ray M avatar
Written by Ray M
Updated over 2 weeks ago

To add or block off dates, click on the Availability tab > Set Schedule

How do availabilities work?

Each event must have an availability. If I set up my teammate Joe to run a class, I would set his availability (ie. 9:00-12:00) so customers can book with him.

Let's say Joe can run 3 classes - all events are assigned to Joe's availability. So if a customer books Joe for 10:00-11:00 for Event A, then Event B & C would be unavailable at 10am.

We automatically determine when you are available to avoid double / incorrect bookings across events.

Regular occurring hours

  1. Navigate to the Availability tab

  2. Click on "Set Schedule" next to the availability you want to modify.

  3. Under Weekly Schedule, add your hours.

  4. Click Save Changes once complete.

For specific time slots (10:00-10:45, 10:45-11:30) add those as individual times on your availability. This allows customers to book within the specified time frames defined by your schedule. You can also copy times to multiple days.

Setting Break Times (for lunch)

When setting a schedule, you can add multiple intervals. Intervals ensure you won't be booked on your breaks. For example, if you are available from 9:00am - 5:00pm, but want to be unavailable from 12:00pm - 1:00pm every day, set this:

  • Start time: 9:00am, End time: 12:00pm

  • Start Time: 13:00pm, End time: 18:00pm

Blocking Specific Dates

  1. Navigate to the Availability tab

  2. Click on "Set Schedule" next to the availability you want to modify.

  3. Scroll down to the "Set your schedule for specific dates" section.

  4. Select the day(s) you want to block by clicking "Select a date or date range."

  5. Leave the Start Time and End Time fields blank to make the entire day unavailable.

  6. Click Apply Schedule and then Save Changes.

  7. Under the Specific Date Schedules, you can Edit or Delete the schedule.

Here's a quick video!

You can also easily block timeslots and dates with a few taps on your phone through the Google Calendar integration! See here for details.

Adding Specific Dates

This is ideal for one-off or pop up days.

  1. Navigate to the Availability tab

  2. Click on "Set Schedule" next to the availability you want to modify.

  3. Scroll down to the "Set your schedule for specific dates" section.

  4. Select the day(s) you want to block by clicking "Select a date or date range."

  5. Add your Start Time and End Time

  6. Click Apply Schedule and then Save Changes.

  7. Under the Specific Date Schedules, you can Edit or Delete the schedule.

I set my availability but my times don't appear, what do I do?

Here's our quick troubleshooting guide to get your times to appear

How do I have bookings write to Google Calendar?

All of your bookings can be written to Google Calendar, see here

How to Archive an Availability

If you no longer want to use a particular availability but don’t want to delete it permanently, you can archive it instead. Archiving helps keep your availability list clean without losing historical data.

Steps to archive an availability:

  1. Go to Availability > Set Schedule

  2. Scroll to the Advanced settings

  3. Check the box labeled Archive this availability

  4. Click Save Changes

Once archived, this availability will no longer appear when creating or editing events, but it will remain stored in your account for reference.

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