To add or block off dates, click on the Availabilities tab > Set Schedule
How do availabilities work?
Each event requires an assigned availability. When a customer books a time slot for one event, that slot becomes unavailable for all other events sharing the same availability—preventing double bookings automatically.
Example: Joe runs a classes, all assigned to his availability (9:00–12:00). If someone books him for Event A at 10:00–11:00, Events B and C won't show 10:00 as available.
Let's say Joe can run 3 classes - all events are assigned to Joe's availability. So if a customer books Joe for 10:00-11:00 for Event A, then Event B & C would be unavailable at 10am. We automatically determine when you are available to avoid double / incorrect bookings across events.
Regular Hours
1. Go to Availabilities tab → Set Schedule
2. Under Weekly Schedule** add your hours. You can copy times to multiple days. Click Save Changes
To set specific time slots (e.g., 10:00–10:45, 10:45–11:30), add each as an individual time.
Setting Break Times
Use multiple intervals to block breaks.
Example: Available 9:00 – 17:00 with a lunch break 12:00–13:00:
- Interval 1: 9:00 – 12:00
- Interval 2: 13:00 – 17:00
Adding or Blocking Specific Dates
1. Go to Availabilities tab → Set Schedule
2. Scroll to Set your schedule for specific dates
3. Click Select a date or date range
4. Leave Start and End Time blank to block the entire day. Add Start & End Time to be available on that day.
5. Click Apply Schedule → Save Changes
To edit or delete, find the entry under Specific Date Schedules
Tip: You can also block time via Google Calendar integration!
Archiving an Availability
To hide an availability without deleting it:
1. Go to Availabilities tab → Set Schedule
2. Scroll to Advanced Settings
3. Check Archive this availability
4. Click Save Changes
Archived availabilities won't appear when creating events but remain stored for reference.
Adding more availabilities
You can add more availabilities, which are schedules that support your events. These can be teammates, rooms, or locations as an example.
Head to Availabilities > Create New Availability to set up.
Assigning availabilities to an event
Head to Edit Event > Availability > Assign Availability. Choose the availability to assign.
Now if your event can take 1 attendee per timeslot and those availabilities overlap in time then you would be able to take 2 attendees per timeslot. However if the availabilities are at completely different times, then you would be able to accommodate them at 1 per timeslot. Preview your calendar on the right hand side.
Note: if you want customers to be able to choose the availability head to Customer Booking Options to set that up as shown below.
Troubleshooting
Times not appearing? See our troubleshooting guide to get your times to appear
Related Articles
I want to block time with my connected calendar. Check out Google Calendar
I want to ensure my team members get notified on emails, check out email setup
I want my staff member to manage bookings assigned to them, on their own. Check out our team portal
I want the customer to be able to select the team member before booking, check out teammate selection options
FAQ
Is there a global availability setting?
No, each availability must be configured individually.
How do you handle locations and staff availabilities?
We advise you to choose the availability with the limiting factor. So if a room is used by two teammates, make the availability the room.
We don't handle assignments other than the booking to the main availability. There is no relationship between availabilities
Each availability has its own Google Calendar or Zoom link, how does that work?
There can only be on Google Calendar or Zoom link per account. For Google Calendar, have them share their calendar to your primary calendar. For Zoom, enter their zoom link Set Schedule > Contact Link. More details here
How do I duplicate availability?
Availabilities > Set Schedule > scroll to near the bottom to duplicate
How do I appear more busy?
Click on Availabilities > Set Schedule > scroll past specific dates and you'll be able to set yourself as busy 25, 40 or 50% of the time (removes random slots) to show increased demand!
