To add or block off dates, click on the Availability tab > Set Schedule
How do availabilities work?
Each event must have at least 1 availability. If I set up my team member, Joe, to run a fitness class, I would set his availability (ie. 9:00-12:00) so customers can book with him.
I could also create two more events and can assign all 3 events to his one availability. In this case, if a customer books Joe for 10:00-11:00 for Event A, then Event B & C would be unavailable at 10am. We automatically determine when you are available to avoid double / incorrect bookings across events.
Regular occurring hours
Click on Availability > Set Hours to set your weekly schedule. If you are unavailable for the same time every week (ie. Every Wednesday morning) you can edit this time right here. Click Save Changes once complete.
NOTE: Schedules use the 24h clock. 10am-1pm should be 10:00-13:00.
However the display of times to a customer will reflect your local region (ie. North American calendars will show as AM/PM to the customer)
Setting Specific Time Slots
To create individual time slots for your events (such as 10:00-10:45, 10:45-11:30), follow these steps:
Go to the Availability tab.
Click on Set Schedule.
Locate the Weekly Schedule section and add your preferred time slots under the respective days.
Click Save Changes when complete.
These custom configurations allow clients to book within the specified time frames defined by your schedule.
Blocking time or marking dates as unavailable
To mark dates as unavailable, do the following:
Go to the Availability tab.
Click on Set Schedule beside the Availability you want to edit.
Scroll down to Set your schedule for specific dates
Select the day(s) that you are unavailable for by clicking on Select a date or date-range.
Leave "Start Time" and "End Time" blank to make the whole day unavailable.
Click Apply schedule then Save Changes to save.
Changing your schedule for specific days
This is ideal for one-off or pop up days. To modify your default schedule, do the following:
Go to the Availability tab.
Click on Set Hours beside the Availability you want to edit.
Scroll down to Set your schedule for specific dates
Click Edit next to those dates and times. Save
Setting Break Times (for lunch)
When setting a schedule, you can add multiple intervals. Intervals ensure you won't be booked on your lunch break or during that daily mid-afternoon walk. For example, if you are available from 9:00am - 5:00pm, but want to be unavailable from 12:00pm - 1:00pm every day, set this:
Start time: 9:00am, End time: 12:00pm
Start Time: 13:00pm, End time: 18:00pm
I set my availability but my times don't appear, what do I do?
Here's our quick troubleshooting guide to get your times to appear
How do I have bookings write to Google Calendar?
All of your bookings can be written to Google Calendar, see here
How to Archive an Availability
If you no longer want to use a particular availability but don’t want to delete it permanently, you can archive it instead. Archiving helps keep your availability list clean without losing historical data.
Steps to archive an availability:
Go to Availability > Set Schedule
Scroll to the Advanced settings
Check the box labeled Archive this availability
Click Save Changes
Once archived, this availability will no longer appear when creating or editing events, but it will remain stored in your account for reference.