All reservations are subject to Eatwith's cancellation policy, as stated below:
- If a reservation is cancelled by a guest at least 48 hours prior to the start time of the event, the guest is entitled to a reimbursement of the full reservation amount and the host shall not be paid any of the reservation amount.
- If a reservation is cancelled by a guest less than 48 hours before the start time of the event, then the guest shall not be entitled to any return, credit or reimbursement. Hosts will be paid the full seat of the booking.
In case a host cancels a guest’s reservation, the guest will be credited with the full reservation amount such guest has paid to Eatwith.
Reimbursement to the guest is processed as soon as the cancellation has been made, and usually takes between 2 to 10+ working days to reach the guest's bank account (depending on the guest's bank).
Eatwith shall not bear any liability for any cost, expense, loss or damage that you may suffer or incur as a result of a host’s or guest’s cancellation of a reservation of the food event.
Additionally, Eatwith reserves the right to charge back from hosts the reservation amount they received for organizing certain food event if upon the receipt of a complaint by a guest with respect to such food event, it believes, at its sole discretion, that such food event was not compatible with Eatwith standards of service or in case of any misconduct of the host.