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I want to cancel my reservation

You are free to cancel your reservation until a day before your reservation.

Updated over a year ago
  • You can cancel your reservation for free until 1 day before your reservation.

  • You cannot cancel your reservation on the day of your reservation. You do not have to deposit your bags, but your reservation fee will not be refunded. 

  • If you have accidentally created duplicate reservations on the day of your reservation, please contact support to receive a refund.

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