Skip to main content
All CollectionsEmergency?
I lost my phone. What should I do?
I lost my phone. What should I do?
Updated over a year ago

To ensure that access to your account is not compromised, please call us immediately. Go to your country's Help Center for full support contact details. 😊

For security reasons, we will ask you:

  • Your first name and surname;

  • Your date of birth;

  • Your email address.

After this call, we will delete your virtual cards if necessary. You will also need to delete them from your wallet.

Did this answer your question?