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I haven't received my verification text message. What should I do?
I haven't received my verification text message. What should I do?
Updated over a week ago

You are about to complete the creation of your Edenred+ account! 🎉

If you haven't received the code by SMS to synchronize your phone with your account. Let's look at what could have prevented the operation from running smoothly.

  • Have you entered the right phone number? It's easy to make a typing error. In this case, simply go back and change your phone number.

  • Are you connected to a stable network? Sometimes the network doesn't have reception everywhere. Please make sure your smartphone is connected to a stable network before proceeding.

  • Has an error message been displayed? Sometimes our app can have whims. We apologize in advance and invite you to request a new code via the "Send again" button.

If you have not yet received your verification SMS, please do not hesitate to contact our customer support. Go to your country's Help Center for full support contact details. 😊

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