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How to Setup a Checklist

Updated over a week ago

Overview

Checklists in Edify allow you to create custom tasks for your team to complete on a regular schedule (daily, weekly, monthly) or on-demand when needed. Use checklists for opening and closing procedures, temperature checks, equipment maintenance, or any recurring tasks that need tracking.
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Creating a New Checklist

Navigate to Checklists > Setup and click Add New Checklist.
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Step 1: Initial Setup

Field

Explainer

Checklist Name

Choose a clear, descriptive name (e.g. "Morning Opening Checklist", "Weekly Deep Clean")

Status

  • Published - Checklist goes live immediately and appears for assigned users

  • Draft - Checklist is saved but not yet available for completion

Assign to Sites

Select which sites should use this checklist (you can select multiple)

Notify specific users when completed

Set which email addresses should receive an email notification when a user completes this checklist

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Step 2: Set Frequency

Choose when and how often the checklist needs to be completed:

Option

Explainer

Daily

Muse be completed every day

Weekly

Completed on selected days of the week. You can set it to repeat every 1, 2, 3, or 4 weeks.

Monthly

Completed on a specific date each month. You can set it to repeat every 1, 2, 3, or 4 months.

On-demand

  • Specific date - Checklist must be completed by a certain date

  • Anytime - Sites can complete it whenever needed

Setting time windows
By default, checklists can be completed any time of day.

To require completion within a specific timeframe, click Between and set your start and end times.
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Allow on-demand access
If you want a recurring checklist to also be available outside its scheduled frequency, tick "allow launching task on-demand". This is useful for checklists that team members might need to complete early or reference throughout the week.

πŸ’‘ Example: Set up a weekly checklist due on Fridays, but enable on-demand access so staff can work on it throughout the week and submit it on Friday.

Step 3: Assign Users

Choose who can see and complete this checklist:

Option

Explainer

All roles

Any user can complete the checklist

Specific Role

Only users with certain permission levels (e.g. Manager, Employee) can complete it

Specific Email

Assign to an individual user by searching for their email

⚠️ Important: If you assign a checklist to a specific user, remember to update the assignment if that person leaves.


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Step 4: Add Tasks

Click the Add + button to create tasks for your checklist.

For each task:

Field

Explainer

Task

Be clear and specific

Mandatory

Mandatory tasks must be completed before the checklist can be marked done. Non-mandatory tasks are optional.

Allow user to attach photo*

Set whether a user needs to upload a photo relating to this question

Select response type

  • Text Answer - Free text entry

  • Number - Numeric value

  • Temperature - Celsius or Fahrenheit

  • Tick Box - Simple yes/no or confirmation

Add Photo*

Show what something should look like when completed correctly

* optional field

Click Save & Close or Save & Add to continue adding tasks

Example tasks:

  • "Record freezer temperature" (Temperature)

  • "Is the alarm switched on?" (Tick Box)

  • "Log any issues that occurred today" (Text Answer)

  • "Count till float" (Number)

Adding follow-up tasks:

You can set up conditional follow-up questions that appear based on how someone answers a task.

  1. Click '+ Add follow-up' on any task

  2. Set the trigger - Choose what response will show this follow-up:

    • For Tick Box: When ticked or when not ticked

    • For Number/Temperature: When above, below, or equal to a specific value

    • For Text Answer: When a word or phrase is used

  3. Choose the follow-up type:

    • Display a message - Show information or instructions (e.g., "Contact the manager immediately")

    • Request additional information - Ask a follow-up question using any of the standard response types (Text, Number, Temperature, Tick Box)

  4. If requesting information, fill in the question details the same way you would for a regular task

  5. Click Save

Step 5: Publish

When you're ready to make the checklist available, click Save and Publish at the bottom of the page.
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Managing Existing Checklists

Editing a checklist

  1. Navigate to the Setup tab

  2. Find your checklist and click Edit

  3. Make your changes (frequency, tasks, assigned users, etc.)

  4. Click Save & Publish

Duplicating a checklist

Save time by copying an existing checklist and modifying it:

  1. Find the checklist and click Edit

  2. Click Copy Checklist in the top right

  3. A duplicate is created immediately and opens for editing

  4. Update the name and make any other changes needed

Changing checklist status

Select one or more checklists using the tickboxes, then click Change Status to switch between Published and Draft.

Deleting a checklist

  1. Go to the Setup tab

  2. Select the checklist using the tickbox

  3. Click Delete in the top right


Troubleshooting

Checklist not showing in the Complete tab?

Check these common issues:

  • Frequency timing: Weekly and monthly checklists only appear on their scheduled days. If you set up a weekly checklist on a Wednesday for Wednesday completion, it won't appear until the following Wednesday.
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  • User permissions: Verify the user's role matches the checklist assignment. Employees can't see checklists assigned to Managers.
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  • Status: Confirm the checklist is Published, not Draft.
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