To edit a user:
Log into your admin account
Click User Management
Find the user you want to edit
Scroll to the far right and click the ⋯ (three dots)
Select View/Edit
Make any necessary adjustments
Click Update User
Changes are effective immediately.
Important notes:
Email address changes: If you update a user's email address, they will need to use the new email to log in from now on
Role additions: If you assign an additional role to the user, they just need to refresh their browser to toggle between portals
Need more help? Reach out to our team by using the Help button in the lower right corner.