Invoices can be paid via various payment methods. At this time, we offer support for:
Credit card
Bancontact
iDEAL
SEPA Direct debit (one-off payment)
SEPA Direct debit (recurring payment)
Wire transfer
How can I set up an automatic payment?
Using Credit card (Visa, MasterCard) or SEPA Direct debit, EEVEE invoices can be paid automatically.
To add such payment method, go to Settings > Plan & Invoicing in your EEVEE Business portal and look for payment method at the bottom of the page.
Click 'Add payment method' and enter your payment information.
Available payment options (SEPA/Credit Card) may differ. Contact support if your desired payment method is not present.
Can I set up a different payment for each entity?
Yes, payment methods need to be configured for each entity separately. Just switch to the correct entity and follow the on-screen instructions the same way.
What if my automatic payment fails?
If for some reason the automatic payment is rejected by your bank we will retry this again. If it keeps failing we will get in touch with you to pay the invoice manually.
When will I receive an invoice?
Each invoice is sent at the beginning of the month, containing the cost of the previous month.
If no payment method is configured, you will immediately receive the invoice via email (.pdf) along with a payment invitation.
If a payment method is configured, the invoice is sent as soon as the payment is confirmed by the bank. In the meantime, you will still be able to download your invoice via Settings > Plan & Invoicing > Invoices.
Where can I can find my invoice?
All invoices are sent by email and are accessible at all times via Settings > Plan & Invoicing > Invoices.