🧾 How and when will I be invoiced?
You’ll receive your EEVEE Business invoice at the start of each month. It covers all activity from the previous calendar month. We use a usage-based model, which means you’re only invoiced for what was actually used. Here's how that works:
✅ What’s typically on your invoice?
- Subscription fee per vehicle 
 If a vehicle was active for even 1 second during the month, it’s counted.- Monthly or yearly, depending on your plan 
- Renewed automatically unless deactivated 
 
- Activation fees 
 Charged when you connect a new vehicle or charge pass for the first time.
- Charging costs 
 Includes home charging reimbursements and/or public charging sessions, if enabled.
💡 No usage? No charge. If nothing was active, you won’t be billed.
⏱️ What if I deactivate a vehicle?
- Deactivation stops future charges, but: - There’s no refund for unused time (no pro rata) 
- Previously paid licenses stay valid until they expire 
 
- Adding a new vehicle always triggers a new subscription and activation fee, even if another vehicle was deactivated. 
💳 How is payment handled?
- Most customers pay via automatic billing (credit card or SEPA) 
- Manual bank transfer is possible too for larger customers 
💡 Want easy & automatic payments? Click here to learn more
📈 Managing a larger fleet?
We also offer seat-based packages with a minimum order quantity (MOQ).
These can offer better rates – contact us if you’re interested.
