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How and when will I be invoiced?

Discover all about the timing of your invoices

Updated this week

🧾 How and when will I be invoiced?

You’ll receive your EEVEE Business invoice at the start of each month. It covers all activity from the previous calendar month. We use a usage-based model, which means you’re only invoiced for what was actually used. Here's how that works:


✅ What’s typically on your invoice?

  • Subscription fee per vehicle
    If a vehicle was active for even 1 second during the month, it’s counted.

    • Monthly or yearly, depending on your plan

    • Renewed automatically unless deactivated

  • Activation fees
    Charged when you connect a new vehicle or charge pass for the first time.

  • Charging costs
    Includes home charging reimbursements and/or public charging sessions, if enabled.

💡 No usage? No charge. If nothing was active, you won’t be billed.


⏱️ What if I deactivate a vehicle?

  • Deactivation stops future charges, but:

    • There’s no refund for unused time (no pro rata)

    • Previously paid licenses stay valid until they expire

  • Adding a new vehicle always triggers a new subscription and activation fee, even if another vehicle was deactivated.


💳 How is payment handled?

  • Most customers pay via automatic billing (credit card or SEPA)

  • Manual bank transfer is possible too for larger customers

💡 Want easy & automatic payments? Click here to learn more


📈 Managing a larger fleet?

We also offer seat-based packages with a minimum order quantity (MOQ).
These can offer better rates – contact us if you’re interested.

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