How and when will I be invoiced? | EEVEE Mobility Help Center

🧾 How and when will I be invoiced?

You’ll receive your EEVEE Business invoice at the start of each month. It covers all activity from the previous calendar month. We use a usage-based model, which means you’re only invoiced for what was actually used. Here's how that works:

✅ What’s typically on your invoice?

Subscription fee per vehicle
If a vehicle was active for even 1 second during the month, it’s counted.
- Monthly or yearly, depending on your plan
- Renewed automatically unless deactivated
Activation fees
Charged when you connect a new vehicle or charge pass for the first time.
Charging costs
Includes home charging reimbursements and/or public charging sessions, if enabled.

💡 No usage? No charge. If nothing was active, you won’t be billed.

⏱️ What if I deactivate a vehicle?

Deactivation stops future charges, but:
- There’s no refund for unused time (no pro rata)
- Previously paid licenses stay valid until they expire
Adding a new vehicle always triggers a new subscription and activation fee, even if another vehicle was deactivated.

💳 How is payment handled?

Most customers pay via automatic billing (credit card or SEPA)
Manual bank transfer is possible too for larger customers

💡 Want easy & automatic payments? Click here to learn more

📈 Managing a larger fleet?

We also offer seat-based packages with a minimum order quantity (MOQ).
These can offer better rates – contact us if you’re interested.