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How is private charging by drivers handled?

Discover how public charging outside the allowed countries is invoiced

Updated this week

EEVEE Mobility offers Cost Control Rules to help fleets reduce their charging costs. By defining rules, breaches/avoidable costs can be identified.

To make it even more automated & convenient, we are offering a powerful new functionality: letting drivers pay for private charging sessions.

How does it work?

This functionality is added on top of the existing Cost Control Rules for allowed regions (more info here). Once a fleet has defined the allowed regions and assigned the rule to drivers, any charging session that 'breaches' these conditions will be considered as private charging. The driver will receive an invoice for such sessions.

An example:

  • Allowed region rule is created with only 'Belgium' as allowed country

  • The driver goes on a holiday to France and charges 3 times

  • EEVEE Mobility will send an invoice to the driver for every session

  • The session will be shown in the platform as 'private charging'

  • When viewing the details, an invoice payment status will be shown

    • Unpaid = Driver has not yet paid the invoice

    • Pending = Payment is being processed by Stripe

    • Paid = Invoice was paid by the driver

    • Next period = Will be invoiced soon

Important things to know

Here are some other things relevant to use this feature:

  • If split billing enforcement is not enabled, breaches will still be shown in your insights as 'avoidable cost'. Enforcement is an optional addition.

  • Sessions are invoiced through Stripe, our payment processor. Payments can be made via Stripe directly via various payment methods such as credit cards, SEPA mandate, Bancontact and more.

  • Drivers are not required to set a payment method. However, it is recommended for a seamless payment of the private charging sessions.

  • If the invoice is not paid in time (despite email reminders to the driver), the cost will be transferred to the fleet's next invoice. They will be notified about this and may choose to take follow-up actions with the driver.

  • Fleet managers can see a status overview of all driver invoices for their fleet via the platform. This is to keep track of and prepare for any unpaid invoices. The invoice details are only accessible for the drivers themselves.

  • Changes to a cost control rule will only be applied to future sessions, if split billing enforcement is enabled. For other rules without impact on driver invoices, the changes are applied to historic sessions too (insights will be recalculated).

  • Advanced split billing is currently available in BETA for select customers only. Interested in using this functionality? Contact your account manager.

Any feedback? Reach out to your account manager or use the chat option

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