Data & common issues
Learn about your data and special cases
7 articles
How can explore my fleet charging data?Explore the total costs of your fleet via powerful tables
How do I report an issue with my charging session?Submit feedback about incorrect kWh or location data
Why is there no kWh rate shown for my charging session?Learn about how we receive data from the public charging operators
Why are some public sessions at a home location?Understand why some charge pass sessions are labelled as 'home'
Who has access to the vehicle data?Understand how your vehicle connectivity works
Can I add a missing charging session?Understand why we don't allow manual entry of charging sessions
Can EEVEE retrieve historical charging data?Learn about our limitations on the vehicle connection & data capture