Data & common issues
Learn about your data and special cases
7 articles
- How can explore my fleet charging data?Explore the total costs of your fleet via powerful tables
- How do I report an issue with my charging session?Submit feedback about incorrect kWh or location data
- Why is there no kWh rate shown for my charging session?Learn about how we receive data from the public charging operators
- Why are some public sessions at a home location?Understand why some charge pass sessions are labelled as 'home'
- Who has access to the vehicle data?Understand how your vehicle connectivity works
- Can I add a missing charging session?Understand why we don't allow manual entry of charging sessions
- Can EEVEE retrieve historical charging data?Learn about our limitations on the vehicle connection & data capture