Audience Chat is a powerful feature within Effi that aggregates live chat messages from all the platforms you're streaming to—such as YouTube, Twitch, Facebook, and more. It's an essential tool for managing and engaging with your audience during a livestream. But who exactly has access to view these chat messages? Here’s a detailed look at who can see Audience Chat and how it enhances the livestreaming experience.
Who Has Access to Audience Chat?
Audience Chat is visible to two main groups:
Users in Stage: During the broadcast, users who are managing the production in Stage within Effi can see all the live chat messages. Having Audience Chat in the same place as all the other elements of your broadcast means you can see how the audience is feeling, moderate chat, and produce the broadcast all in once central location.
Guests in the Greenroom: Any guests you invite to your livestream can see the Audience Chat while they're in the Greenroom. This is important because it helps your guests stay in the loop with the audience's reactions and feedback, making it easier for them to engage and interact effectively.
Audience Chat ensures that both the primary users in Stage and any invited guests in the Greenroom can see all incoming chat messages from various platforms. This feature not only enhances engagement and communication but also provides a streamlined way to manage and moderate live interactions, making your livestreams more enjoyable and interactive for everyone involved.