Introduction
Newsletters communicate regular, periodic updates to your team(s) about events, initiatives, and team-related news.
The first advantage of using Elemeno for newsletters is that you can track who has viewed the content through our reporting functionality.
The second advantage is that your staff will have a searchable archive of everything communicated.
Our clients who use Elemeno to share newsletters have the broadest team engagement.
The most typical type of communication is the Weekly Update, published weekly and generally in a standardized format. That said, we also see monthly and even quarterly newsletters. It all depends on what works best for you and your team.
Display
Most Recent Link
A link to the most recent newsletter will be displayed in the User Activity Panel on the Home Page.
Once the newsletter has been read, the badge will change to a checkmark.
Archive Display
The archive display is accessible via the Newsletters icon in the global navigation.
On mobile, this can be accessed via the collapsed menu icon (aka the "hamburger menu") in the upper right-hand corner of the App.
The archive displays all of your newsletters in descending order from the most recently published to the oldest.
Writing Guide
Title
The title should contain the name and date in a consistent format. If your team newsletter already has a "branded" name, we suggest that you keep using that. Your team knows it, so it will be familiar.
Sections
Here are some sections that have been useful for our clients:
Announcements
Catch of the Week/Great Catches
Clinical Updates
Employee/Team Engagement
Calendar or Upcoming Events
Financial Optimization
Learning Opportunities
Major Initiative Updates (such as the Joint Commission Readiness, Magnet Prep)
Patient Experience
Quality & Safety
Quote of the Week
Recently Added & Updated on Elemeno
Wellness
Section headings can be almost anything. The goal is to have consistency, so try to pick things that will be used in every newsletter, at least for a few versions. A section named after a significant initiative is an example of one that is appropriate but may have a shorter shelf life. Please use language and naming that will resonate with your staff. For example, you may have a specific acronym for a topic. Use it!
Content Guidelines
Updates and newsletters should be short and easily skimmed. If they become long and cumbersome, we can almost guarantee that the information will not be read. The goal of these communications is team alignment and engagement.
To communicate changes to clinical information, such as procedures or policies, we recommend that you have us create a resource on the topic, place a link to that resource in the newsletter, and promote that resource via an Announcement. This way, the information will be more discoverable via search later, and you can go into the level of detail required without worrying about increasing the length of your newsletter.