Introduction
You can request new content or updates to existing content through the Production Request form. These requests will be sent directly to our Content Operations team for fulfillment.
You can view your past submissions on the Production Request dashboard.
A note about initiatives: If you need to start an initiative, such as creating resources for orientation, a skills day, a quality improvement project, or any effort that requires a significant number of resources and forms, please contact your account management team before submitting a content request. They will arrange a call with you to discuss the scope and timeline of the initiative so we can develop a plan and allocate time for delivering the necessary content.
Form Fields Explained
Source Materials
Source materials are the foundation for every production task. Please share as many materials as you think are needed to fulfill this request.
You can upload your files in two ways: by drag-and-drop or by using a file selector to pick files saved on your machine.
Drag and drop - Drag your file onto the gray box that reads "Drop files, or click to pick." A blue progress bar will appear at the bottom of the box to indicate that your file is being uploaded. When the upload is complete, the filename will appear in a field below the gray box. You can upload additional files using this workflow
File picker - If you prefer to pick files from a location on your computer, click on the gray box and a file selection dialog will appear. Navigate to your desired file or select multiple files and click "Open." A blue progress bar will appear at the bottom of the box to indicate that your file is being uploaded. When the upload is complete, the filename will appear in a field below the gray box. You can upload additional files using this workflow.
To remove uploaded files, click on the "X" to the right of the file name. The file will disappear from the field and will not be included in your request.
Proposed Title
The proposed title will be used as an identifier for this request. The title may get modified to meet our style guide recommendations once the project is in our design and build pipeline.
Production Request Details
These questions are required and will help our team understand more about this request relates to existing content in your library.
Purpose
Please let us know how this content will help you achieve your goals for using Elemeno. This is the reasoning behind this content and this request. If you’d like to explore these use cases further, don’t hesitate to reach out to your Client Success Manager—they’re ready to assist you!
Additional Information
Please use this field to provide any additional information that will help us fulfill your request. Are there particular sections of the source material that we should focus on or ignore? Is there any language in the source materials that is specific to your institution and should be retained?
Note: This field should not be used to submit the entirety of your request. Please upload a document with your desired copy.
Publishing Information
This information is required for each content entry that we create. If you have any questions about the definitions of these fields, please discuss them with your Client Success Manager.
Authorship
Approver - Approvers are site managers with the authority to review and approve Elemeno resources for publication. In the majority of cases, this is you, the person who is submitting the request.
Owner - The Owner is the team or unit where the request originated. All content in your institution's Elemeno library has a single owner.
Contributor - Contributors are team members who contribute to or advise on an Elemeno resource. This information may be useful in the future when updating this resource. Contributors must be members of your Elemeno account.
Syndication information
While the content must originate with one team, it can be syndicated with as many teams as you would like. When content is syndicated to a team, that team's name will display in the "For" field and it will be boosted in search results for all members of that team.
Publishing Timeline
Please let us know the urgency of this request so we can schedule production time accordingly. Generally, we turn around requests as quickly as possible.
Since our production team handles requests for all our clients, there are times when demand is higher than normal. If something is not urgent, meaning not needed within the typical 7-10 business days, it helps us to know so we can plan accordingly.