Analytics and Reporting
The Analytics and Reporting button is found on your eMenu dashboard. This section helps you understand sales performance, payments, trends, and reconciliation.
Reporting Page
When you click Analytics and Reporting, the first page you see is the Reporting page.
Selecting a Time Period
At the top of the page you can:
Select a start date and time
Select an end date and time
This allows you to generate reports for the exact period you need.
Time Zone Warning
If the system detects a different time zone:
A red warning message will appear
Click the gear button
Select and save the correct time zone
This ensures all reports are accurate.
What This Page Shows
The main reporting page displays a full sales overview including:
Total orders
Gross payments
Payments before fees
Payments after fees
Average order value
Known customers
Tips
Refunds
Cash payments
Incomplete orders and their value
Discounts used and their value
Sales Trends and Products
When you scroll down you will see:
A daily revenue chart
Shows sales increases and drops over time
Top 8 products
Displays the most purchased items and their total sales
Downloading the Report
At the bottom of the page you can:
Download the report as a PDF
Advanced Reports and Downloads
At the top of the page click Show Advanced Reports and Download if you need more detailed reports.
This section is split into two areas:
Financial Reconciliation
Performance and Operations
Financial Reconciliation Reports
Sales Reconciliation Report
This report:
Compares the expected payment for each order with the actual payment received
Helps identify any differences or issues
Each order is shown in detail including:
Order information
Payment status
Card or cash payment
Items in the order
How to generate
Click View Report
Click on New Product sales report button
Select the time period and Click on create button
Download the report
Z Report
The Z Report is:
The official end of day report
Summarises all sales
Resets transaction data for the next day
It includes:
Full daily sales totals
Detailed breakdown of each section
How to generate
Click View Report
Select start and end date
Click generate
You can:
Download the full report
Or download specific sections only
Stripe Report
The Stripe Report provides a full breakdown of all payments processed through Stripe.
This report helps you:
Reconcile payments with your bank payouts
How to access
Go to Analytics and Reporting
Click Stripe Reporting, Then Click View Report
You can view
Order ID
Payment type such as card or refund
Amount paid
Fees deducted
Net amount received
Date and time of each transaction
Arrival Date
Refund Date and Amount
Transaction Date(the date when the transaction done) and Payout Date (When the amount received in your bank)
Additional information
Total card payments
Total cash payments
Total transaction value for the selected period
When payouts will reach your bank account
Can Be Dowloaded in Both (Payout or Transactions)
To see which orders are included in a payout:
Click the Transactions button on the right of a payout row
This shows every order in that payout
Performance and Operations Reports
Item Sales Volume
This report shows:
The total quantity sold for each item
It helps you:
Track popular products
Support stock and menu decisions
How to download
Click View Report
Select the date range, From month and year start and end.
You can always switch Monthly report to daily
Select the send as email button to receive the report on your email
Compile and download
X Report
The X Report is:
A live snapshot of sales since the start of a shift
Does not reset totals
The X Report includes the following key sections to help you analyze your sales:
1. Sales Summary
A breakdown of sale:
Gross Payments
Costs
Net Sales
Card
Cash
2. Sales by Reporting Category
Analyze your sales performance across predefined categories, allowing you to identify trends and opportunities.
3. Sales by Menu Item
Detailed insights into the performance of individual menu items.
4. Sales by Menu
A summary of total sales by each menu, helping you understand which menus are driving revenue.
5. Sales by Service Type
View sales by service type, such as dine-in, takeaway, or delivery, to better understand customer preferences.
6. Refund Details
A detailed breakdown of all refunds processed during the selected time period. With order number and amount.
Can be downloaded via CSV or PDF file all the sections. On the Top you can see CSV and PDF buttons. Click on it and all section will be downloaded.