Your Company Settings page gives you a real-time view of your active subscriptions and how your entitlements are distributed across brands. Depending on how your account is structured, this page will look different from one company to the next.

Access your Company Settings page under Account Management on the left hand side.

What you'll see here

The Billing section shows each active product subscription tied to your company, including:

The subscription type, name and status (e.g., Active)
The contract period
The brands included under that subscription

Click See details to view how entitlements are allocated across your brands, and to make adjustments if needed.

Single brand vs. multi-brand accounts

How this page looks depends on how many brands sit under your company subscription.

If you have one brand under your subscription

Your subscription details will mirror your brand's usage directly. What you see at the company level reflects exactly what that one brand is consuming. There is no allocation needed.

Learn more about your usage here: Understanding Your Usage Dashboard

If you have multiple brands under your subscription

Your entitlements are shared across all brands in the subscription, but each brand can be allocated a specific portion. This is where the data at the company level and the brand level may differ.

For example, if your brand operates under a multi-brand subscription that includes Brand America, Brand Canada, Brand EU and more, each of those brands can be allocated a set number of doors/sales. The company-level view shows your total pool. Each brand's view shows only what has been assigned to them.

Click "See Details" under each Subscription you can manage the allocations you want for each brand. Simply select "Manage Allocations".

Select "Split evenly" to split the allocation evenly across all brands.

💡 Pro Tip: Start by allocating entitlements based on which brands run the most active campaigns. You can always adjust allocations as usage patterns become clearer. You are not locked in on first setup.

What "entitlements" means

An entitlement represents one active store door within your subscription. You pay for a store once per contract period, and that store can be targeted across multiple campaigns and brands without being charged again.

If two brands in your subscription target the same store, it counts as one entitlement. The first brand to activate that store claims the allocation, and the second brand can target it at no additional cost.

When campaigns pause due to entitlements

If a brand reaches its allocated limit, any campaigns tied to that brand will pause. You will see this flagged in your Action Center, along with the reason for the pause. To resume those campaigns, increase the allocation for that brand from Company Settings.

❗ Please note: Campaigns that end because of an End Date will not appear in the Action Center. The Action Center surfaces pauses caused by entitlement limits, budget depletion, or payment issues.