This is the same as "posting a transaction." Click here to go to that support article to learn how to enter transactions, including credits.

Once you put in credit, you will need to choose the type of credit (or Discount) it will be. You can set up your own "Discounts" or credits. This article shows you how to do that.

Add a credit to a customer account in Enrollsy

NOTE ABOUT REFUNDS:

If you need to give a Customer a credit after giving a partial or full refund to make their account balance equal to zero, you can do one of two things:

  1. Post a Credit transaction equal to the amount you refunded.

  2. Edit the Charge amount equal to the refund amount.

To learn more about refunds, browse through these support articles: Issuing a Refund for a check or cash and Issuing a Refund for ACH or credit card payments.

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