Auto-Pay

Learn when Auto-Pay runs and how it works here at Enrollsy

Caroline Hilton avatar
Written by Caroline Hilton
Updated over a week ago

When an enrollee has auto-pay turned on, invoices will automatically collect payment through Enrollsy on the scheduled due date.

Most invoices come from payment plans, however they can also be posted on a one-off basis by Admins.

Each Payment Plan has invoicing settings, which allows you to send an invoice reminder a certain number of days before the due date. This reminder date determines when a future invoices becomes current. So, the invoice can become current before the due date, depending on invoice reminder settings. Auto-Pay runs on the due date, but invoices become current prior to the due date. Current Invoices can then be paid prior to the due date.

Auto-Pay runs twice daily. Once in the morning of the due date, and then again in the afternoon for failed credit card payments. If a credit card payment does not go through after both tries, the system will try again one week later.

Keep in mind, Admins will receive an Auto-Pay digestion outlining which payments were processed successfully and which were rejected.

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