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How do I resolve payment errors when renewing or upgrading my Evaboot subscription?

Updated over a week ago

How to Resolve Payment Errors for Evaboot Subscriptions

If you encounter payment errors while trying to renew or upgrade your Evaboot subscription, the issue is likely related to your payment method. Below, we outline common causes and step-by-step solutions to help you complete your transaction successfully.

Common Causes of Payment Errors

  1. Insufficient Funds: The payment card does not have enough available balance to complete the transaction.

  2. Credit or Transaction Limits: The payment card’s monthly or per-transaction limit has been exceeded.

  3. Card Validation Issues: Errors such as incorrect card details or unsupported payment methods.

Troubleshooting Steps to Solve Payment Errors

Step 1: Verify Your Billing Information

Ensure that the billing email and details match the account owner’s information. This helps prevent validation issues during payment.

Step 2: Use the Secure Checkout Link

  • Navigate to the secure Evaboot payment checkout. This page will display any specific error messages related to your card, such as insufficient funds or an unsupported payment method.

  • You may address the error by ensuring sufficient balance, resolving limit issues, or switching to a different card.

Step 3: Retry the Payment with a Different Card

If the error persists, consider using another payment method. Ensure this card has sufficient balance and adheres to the necessary transaction limits.

Additional Tips

  • Check Your Card’s Limits: Contact your bank to confirm your card’s daily or per-transaction limits if you encounter recurring issues.

  • Ensure Security Settings: Verify if your bank has blocked international transactions if the payment is being processed outside your region.

By following these steps, most payment errors encountered during subscription renewals or upgrades on Evaboot can be resolved easily.

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