What is EVEN?
EVEN is more than just a platform; it's a community that thrives on the direct connection between artists and their fans. It revolutionizes the way fans can support their favorite artists and how artists can give back to their most loyal fans.
When you purchase a release on EVEN, you're not just buying music – you're gaining early access to an artist's creative work. This could include their latest music, exclusive content, first dibs on tour tickets, merchandise, and much more. It's a first-class experience for fans, offering more than the typical streaming or purchase options available elsewhere.
For artists, EVEN is an empowering platform that enables them to build a deeper connection with their core fans. It's a space where artists can share their work directly, providing fans with unique experiences while receiving better compensation for their creativity.
How does EVEN work?
EVEN operates with the aim of fostering a direct and rewarding relationship between artists and fans. Here's a step-by-step guide to how it works:
Explore the Catalogue: On EVEN, fans can browse through a wide variety of releases from their favorite artists. These could include singles, albums, EPs, or even exclusive content that's not available anywhere else.
Purchase Releases: Once a fan has chosen a release they'd like to own, they can purchase it directly on the platform. This purchase helps to directly support the artist, ensuring they receive a fair share of the earnings.
Gain Exclusive Access: Upon purchasing a release, fans are granted something we call "Access". This gives them the ability to listen to the music before it's available on other streaming platforms. But Access is more than just early listening—it's an exclusive pass to a host of benefits.
Enjoy Exclusive Benefits: Depending on the artist and release, Access could include first dibs on merchandise, priority booking for tour tickets, access to private events, behind-the-scenes content, and much more. These benefits vary by artist and release, so there's always something new and exciting to discover.
How do artists benefit from releasing with EVEN?
The future of music is direct. EVEN prepares artists with all the tools and resources to make their music available to their fans and take ownership of that relationship.
With EVEN, Artists:
Set the price for their art.
Decide how they want to reward their fans.
Get paid daily!
Own & export their data with a click.
How do I listen to a release on EVEN?
Listening to a release on EVEN is simple and straightforward!
Just follow these easy steps:
Log in to your account: Make sure you are logged into your EVEN account.
Navigate to "My Library": Once you're logged in, find and click on the "My Library" option.
Choose your release: Your library contains all the releases you've added. Scroll through and select the release you'd like to listen to by clicking on its title or cover image and then selecting "Play."
How do I download a release on EVEN to my device?
We understand the need to access your favorite releases on the go. However, to protect the rights of artists and their music, early releases on EVEN are exclusively available through our platform's gated streamer and are not made available for download until the official release date. This helps to prevent unauthorized sharing of the music prior to its official release. Here's how it works:
Early Access via EVEN Streamer: When an early release becomes available, you can listen to it directly through the EVEN streamer. Remember, these cannot be downloaded, but can be enjoyed on our platform.
Download after Official Release: Once the music officially releases on streaming platforms, the artist has the option to make the release available for download.
We're constantly working to enhance the EVEN experience for our users while also ensuring we're respecting the rights of artists and their work. Thank you for understanding and supporting this effort.
A release is no longer showing up in my library. What should I do?
Verify your login method: Ensure you're logged in to your EVEN account using the exact same method you used when you added the release to your library. If you originally signed up manually but are now logging in via Google (or vice versa), the release may not show up. Log out and then log back in using your original method.
Is EVEN a streaming platform?
While EVEN does offer features commonly associated with streaming platforms, such as an audio streamer and video player, it's more accurate to describe EVEN as a direct-to-fan music platform. Our primary mission is to foster a closer connection between artists and their core fans.
What makes EVEN unique is that it provides artists with a platform to share their music and other exclusive content directly with their fans, often before these releases are available on traditional streaming platforms. This means that as a fan, you get early access to new releases, behind-the-scenes content, and more.
Do I need an account on EVEN to purchase a release?
Yes, to purchase any release on EVEN, an active account is required. This not only helps us keep track of your purchases but also ensures your Access is securely associated with your personal account. Here's a brief walkthrough of the process:
Create/Log into your account: If you're new to EVEN, you'll need to create an account first. If you already have an account, make sure you're logged in.
Browse for a release: Navigate through our diverse catalog to find a release you'd like to purchase.
Purchase a release: Once you've found a release you like, click on the purchase option.
Claim your Access: After making the purchase, your Access to the release will be automatically associated with your account. You can now stream or download (where available) the release directly from your library.
Remember, purchasing a release on EVEN means you're supporting the artists directly. Your Access not only allows you to enjoy great music, but also contributes to the creative process behind it.
When I purchase a Release on EVEN, what do I get?
When you purchase a release on EVEN, you get something we call "Access." Access is a bundle of benefits associated with each release, enabling you to experience the music in unique and immersive ways.
While the specifics of Access can vary from release to release, it generally includes:
The ability to listen to the release through our EVEN platform, often before it's available anywhere else.
High-quality downloads (where available and after the official release).
Access to exclusive content such as behind-the-scenes footage, artist interviews, alternate versions of tracks, etc.
First access to merch, tickets, events, and so much more.
The details of what's included in the Access for a particular release will be listed on the release's page, so you can know exactly what you're getting before making your purchase.
Remember, by purchasing a release on EVEN, you're not just buying music - you're getting an exclusive, immersive experience while directly supporting your favorite artists.
My order included a Physical CD or Merch item. When will it be shipped?
While we at EVEN provide the platform for artists to connect with their fans, the shipping of physical merchandise, including CDs, is handled directly by the artist or their designated team. This ensures that every piece of merch you receive has been packaged and shipped with care directly from the people who made it.
However, the shipping times can vary depending on the artist and the location it's being shipped to. Typically, you should expect to receive an email confirmation with tracking details once your item has been dispatched. If you don't receive this information within a reasonable timeframe or if you have other concerns, we recommend reaching out to the artist's team directly.
How do I pay for a Release on EVEN?
On EVEN, supporting your favorite artist is easy. We accept all major credit/debit cards, as well as digital payment methods like Apple Pay, Google Pay, Klarna, and CashApp.
EVEN currently supports 135 currencies and 22 global payment methods. If you have any questions feel free to email our support team at support@even.biz.
Why should I purchase a release on EVEN?
Purchasing a release on EVEN is not just about getting access to your favorite music, it's also a decision to directly support the artists you love. Here are some reasons why purchasing a release on EVEN is beneficial:
Support Artists Directly: When you buy a release on EVEN, a significant portion of your payment - up to 80% - goes directly to the artist. This is considerably more than traditional streaming platforms, which pay on average a third of a penny per stream. By choosing EVEN, you're ensuring that more of your money supports the artists' creativity.
Access to Exclusive Content: As an EVEN user, you'll often get access to exclusive releases, special editions, and other unique content that may not be available on other platforms.
Quality Listening Experience: EVEN strives to deliver a superior audio experience for all releases on our platform. This means you get to enjoy your favorite music in top-notch quality.
Foster a Fairer Music Industry: By using EVEN, you contribute to a more equitable music industry, where artists receive fair compensation for their hard work and creativity.
In essence, buying a release on EVEN means valuing artists and their contributions to the world of music. It's a win-win situation where you enjoy excellent music while knowing your purchase truly benefits the artists you admire.
What is Stripe?
Stripe is a leading global technology company that specializes in online payments. It provides businesses with the infrastructure necessary to process payments securely and efficiently.
At EVEN, we've partnered with Stripe to handle all our payment transactions. This partnership allows us to offer a secure, efficient, and smooth checkout process for our users. Here are some key reasons we use Stripe:
Secure Transactions: Stripe is compliant with the highest industry standards for security, ensuring that your sensitive payment information is always protected.
Instant Payments to Artists: Stripe's efficient payment processing system allows us to instantly transfer the proceeds from your purchases to the artists, supporting them directly and immediately.
Wide Range of Payment Options: Stripe accepts a variety of payment methods, making it easier for you to purchase your favorite releases using the payment option most convenient for you.
How does EVEN handle refunds?
Due to the nature of our blockchain-based platform, once a release is successfully purchased and added to your account, we're unable to process refunds. This policy ensures fair compensation for the artists and upholds the integrity of our platform.
However, if you encounter a situation where you've made a purchase but haven't received your release, we're here to help!
Check your account: Please make sure you're logged into the correct EVEN account, and double-check your library to ensure the release isn't there.
Reach out to support: If you're certain that the release isn't in your library despite purchasing it, please contact us directly at support@even.biz. In your email, include as many details as possible about the transaction, such as the name of the release, date and time of purchase, and any relevant transaction details.
Our customer support team will investigate the issue and work to resolve it as quickly as possible. We're committed to ensuring a fair and satisfying experience for all our users, so don't hesitate to reach out if something doesn't seem right.
How do I contact EVEN?
Need help? Please email us at support@even.biz.