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Artist FAQs

Frequently Asked Questions by Artists

Updated over 2 weeks ago

Q: How do artists benefit from releasing with EVEN?

The future of music is direct. EVEN prepares artists with all the tools and resources to make their music available to their fans and take ownership of that relationship.​

With EVEN, Artists:

  1. Set the price for their art.

  2. Decide how they want to reward their fans.

  3. Get paid daily!

  4. Own & export their data with a click.

Q: Can I release music through streaming channels as well as through EVEN?

EVEN is not intended to replace traditional channels. Instead, EVEN is designed to be the entry point to an artist's release and the beginning of a long-term direct relationship with their fans.

Q: Do I have to be an independent artist to release with EVEN?

You don't have to be an independent artist to release with EVEN. We are open to both signed and independent artists.

Labels also have the option to sign up as a label account.

Q: Do fans have to sign up to purchase?

Fans are required to sign up in order to make a purchase on EVEN. This sign-up process not only facilitates transactions but also allows for the collection of valuable fan data. Additionally, fans must purchase a project before gaining access to your release.

Q: Is EVEN a distribution platform?

EVEN is not a distribution platform itself. EVEN operates in collaboration with major distributors and Labels. If you wish to upload your content to Digital Service Providers (DSPs), it is necessary to handle the upload separately through your chosen provider.

Q: How do I get featured on the EVEN releases page?

To increase your chances of being featured on the EVEN releases page (main page), consider the following:

  • Ensure your cover art is clear and creatively compelling.

  • Abide by content guidelines, avoiding profanity, nudity, or violence.

  • Leverage social media by promoting your release and tagging EVEN on platforms like Instagram and Twitter.

  • Actively engage in promoting your release to enhance visibility.

Q: How do I order merchandise through EVEN?

EVEN is actively working towards making merchandise available to all artists, with a targeted availability date set for April 2025. This additional feature will provide artists with the opportunity to order merchandise at wholesale prices and offer to their fan base as access points.

Q: What are EVEN's fees?

There is no upfront fee to use EVEN or subscription cost. EVEN is 100% free for artists.

EVEN takes a revenue share of 20% on all transactions. This fee covers the costs associated with payment processing (normally 4-8%) and currency conversions (normally 1-2%).

Q: Can my producer or split holders see my Analytics Dashboard for my release?

At present, it is not possible for your producer or split holders to see your analytics dashboard or access your account. You will need to share all analytics and insights with the respective split holders to keep everyone informed about the performance of the release.

Personal Data Collection

Q: What personal data does EVEN collect? A: EVEN collects various categories of personal data, including:

  • User Information: Name, username, email, profile picture, settings, artist/fan associations, and purchase history.

  • User Financial Information: Credit/debit card details, billing/shipping addresses (processed by a payment provider).

  • Artist Information: Biography and location.

  • Fan Information: Name, email, country of residence, postal code, profile picture, and biography.

  • Website Activity Information: IP address, browser data, and general website metrics.

  • Cookies and Similar Technologies: Collected per your consent and adjustable in settings.

Getting Started with EVEN

Q: How do I create an artist account on EVEN? A: Follow these steps:

  1. Go to backstage.even.biz and sign up as an artist.

  2. Verify your profile via Spotify, Instagram, or Apple Music.

  3. Complete your profile with an artist name, bio, and high-quality images.

  4. Set up a Stripe account for payments.

  5. Await approval (takes up to 7 days).

Q: What are the key profile picture requirements? A: Your profile should:

  • Be clear and professional (no nudity, violence, or drug-related imagery).

  • Include a banner and external link image for a complete profile.

  • Link at least three tracks to verify your profile.

Backstage Dashboard

Q: What is Backstage, and what can I do there? A: Backstage is your artist dashboard for:

  • Uploading and managing releases.

  • Checking fan data and analytics.

  • Customizing your artist profile.

  • Communicating with fans (Fan Connect Beta coming soon).

Q: How do I edit my artist profile? A:

  1. Click Settings in Backstage.

  2. Update your artist name, phone number, and location.

  3. Upload high-resolution images for your profile.

  4. Save changes.

Uploading Music on EVEN

Q: How do I upload a release on EVEN? A:

  1. Log in to Backstage and click Upload Release.

  2. Enter your release details.

  3. Upload music tracks and metadata.

  4. Start a community chat to engage fans.

  5. Set up revenue splits with collaborators.

  6. Submit for approval (takes up to 7 days).

Q: What is a waitlist, and how does it work? A: A waitlist allows fans to sign up in advance for a release. Launch it 72 hours before going live to build momentum.

Pricing Models

Q: What pricing options does EVEN offer? A: EVEN provides four pricing models:

  • Pay What You Want: Set a minimum, allowing fans to contribute more.

  • Minimum Price: The lowest amount required for access.

  • Suggested Price: A default checkout price to encourage generous support.

  • Fixed Price: A set, unchangeable price.

Music Protection & Editing

Q: How does EVEN protect against music leaks? A: EVEN uses top-tier encryption and a paywall to ensure only paying fans can access your releases.

Q: Can I edit my release after uploading? A: Yes, but changes are limited:

  • Pending or Draft Releases: Edit title, description, cover image, and revenue splits.

  • Live Releases: Contact support for any modifications.

Q: How do I enable downloads for my release? A:

  1. Upload your tracks in Backstage.

  2. Locate the Download Feature option.

  3. Set the date for downloads to be available.

Managing Tracks & Access Points

Q: How do I add or remove tracks? A: While in waitlist status, you can edit your tracklist directly. If your release is live, contact support for changes.

Q: What are Access Points on EVEN? A: Access Points are exclusive perks for fans, including:

  • Early listening sessions.

  • Live online events.

  • Personalized shout-outs and behind-the-scenes content.

Types of Releases

Q: What types of releases can I upload? A:

  • Singles (1 track)

  • EPs (3-5 tracks, under 30 minutes)

  • Compilations (various artists/tracks)

  • Mixtapes (8-12 tracks, flexible format)

  • Albums (10+ tracks, over 30 minutes)

Revenue & Payments

Q: How do I get paid for my music on EVEN? A: EVEN processes payments through Stripe. Once your Stripe account is linked, you can withdraw funds as per Stripe’s payout schedule.

Q: Can I split revenue with collaborators? A: Yes! EVEN allows you to set up revenue splits for each track before release submission.

Fan Engagement & Analytics

Q: How can I interact with fans? A: Use EVEN’s community chat and Fan Connect (Beta) to engage with your audience.

Q: What analytics does EVEN provide? A: EVEN offers insights into:

  • Purchase history

  • Fan locations

  • Engagement levels

  • Revenue trends

Payouts

Q: How Do I Get Paid?

Connect a Stripe account to EVEN:

  • Artists: Set up Stripe during profile creation (use the same email for EVEN & Stripe).

  • Collaborators: Check your email for a Stripe setup link.

Q: When Will I Get Paid?

  • Daily for earnings $25+.

  • Weekly (Thursdays) for earnings under $25.

  • Processing takes 24–48 hours.

Q: How Much Does EVEN Take?

EVEN takes 20% per sale (covers all transaction fees).

Q: How Do Revenue Splits Work?

  • Assign percentages (must total 100%).

  • Collaborators must complete Stripe setup before payout.

  • Splits apply to albums/EPs, not individual tracks.

Q: Why Am I Not Getting Paid?

  • Stripe setup incomplete (check email).

  • Collaborators haven’t set up Stripe.

  • Earnings below $25 for daily payout.

For help, contact support@even.biz.

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