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Artist FAQs

Learn how to release on EVEN, get paid, and engage fans. Have more FAQs? Send suggestions to Support@Even.Biz

Updated over 2 months ago

ARTIST BENEFITS & PLATFORM PURPOSE

Q: What do I get out of releasing on EVEN?

A: Releasing with EVEN means you’re in control. You’re not just dropping music but building a direct relationship with your fans. Here’s what you get:

  • Set your price — you decide what your music is worth.

  • Reward your fans with exclusive perks or content if you want.

  • Get paid daily — no waiting weeks or months to collect your money.

  • Own your fan data — names, emails, locations — everything you need to build your audience directly.

Q: Can I still release on Spotify, Apple Music, or other streaming platforms?

A: Yes, 100%. EVEN is not here to replace streaming; it’s here to give you an additional lane. Think of it as the first stop for your real supporters before you go wide. You’ll handle your Spotify/Apple uploads separately through your distributor.

Q: Do I have to be independent to use EVEN?

A: Nope. Whether you’re independent or signed to a label, you can release on EVEN. Labels can also create accounts and run multiple artists from one place.

Q: Is EVEN a distributor? Will it put my music on DSPs?

A: No. EVEN is not a distributor. It doesn’t upload your music to streaming platforms. You’ll still need a distributor such as United Masters for that. EVEN is your direct-to-fan hub where you own the relationship.


FAN EXPERIENCE & DATA

Q: Do fans have to sign up to buy my music?

A: Yes. Fans need to create a quick account to make a purchase. Why? It helps you collect fan data like emails and locations, so you know who’s supporting you — not just faceless streams.

Q: Do fans have to buy a project to access the music?

A: Yes, fans must complete a purchase before accessing any release on EVEN.

Q: Can I see who’s buying and where they’re from?

A: Absolutely. EVEN gives you full analytics:

  • Fan locations

  • Purchase history

  • Revenue trends

Engagement levels

Note: Only you can see this. Producers and collaborators don’t get access; you must share reports with them.


GETTING STARTED ON EVEN

Q: How do I get started on EVEN?

A: Easy.

  1. Go to backstage.even.biz and sign up as an artist.

  2. Verify yourself using Spotify, Instagram, or Apple Music.

  3. Set up your profile with clean images and a bio.

  4. Connect your Stripe account to get paid.

  5. Once approved (takes about 7 days), you’re ready to drop.

Q: What’s the Backstage Dashboard?

A: Backstage is your artist hub. Inside, you can:

  • Upload your releases

  • Check out your fan data and sales

  • Customize your artist profile

  • Chat with fans using Fan Connect!


UPLOADING, PRICING & PROTECTING YOUR MUSIC

Q: How do I upload my release?

A: Log into Backstage and click Upload Release. Add your tracks, cover art, and release details. Set up revenue splits if you’ve got collaborators. Start a community chat to build hype. Submit, and we’ll review it within 7 days.

Q: Can I set a waitlist for fans?

A: Yes! A waitlist lets fans sign up early for your release — perfect for building anticipation. Launch it 72 hours before you go live to create momentum.

Q: How is my music protected from leaks?

A: EVEN uses high-level encryption and locks your content behind a paywall. Only fans who buy get access; there are no streams or leaks.

Q: Do you know if I can change my release after uploading?

A:

  • If your release is still in draft or waitlist mode, you can change the tracklist, cover, splits, etc.

  • If your release is live, you’ll need to hit up support to make edits.

Q: What kind of pricing options do I have?

A: You choose how to sell your music:

  • Pay What You Want (set a minimum; fans can pay more)

  • Minimum Price ( the minimum amount to gain access)

  • Suggested Price (what shows up at checkout)

  • Fixed Price (non-negotiable)


GETTING PAID & REVENUE SPLITS

Q: How do I get paid?

A: Payments go through Stripe:

  • Daily payouts if you make over $25 that day

  • Weekly payouts every Thursday if you’re under $25

  • Takes 24-48 hours to hit your account once it’s processed

Q: What does EVEN charge?

A: EVEN is free to use. No monthly fees, no upfront costs.

We take 20% per sale, which covers payment processing and currency conversion. The rest is yours.

Q: Can I split earnings with producers or collaborators?

A: Yep — you can assign revenue splits (must total 100%) right in the dashboard. Everyone needs to set up Stripe to get paid automatically. Note: Splits apply to albums and EPs, not individual tracks.

Q: Why haven’t I gotten paid yet?

A: Common reasons:

  • Your Stripe isn’t set up

  • Your collaborator hasn’t finished setting up their Stripe

You made less than $25 that day (you’ll get paid weekly instead)

Need help? Email support@even.biz


FAN ENGAGEMENT & PROMOTION

Q: How can I engage with my fans on EVEN?

A: Use:

  • Community Chat during your release

  • Fan Connect (Beta) for one-on-one communication through email and SMS campaigns

Q: How do I get featured on EVEN’s homepage?

A:

  • Make sure your cover art is clean and stands out

  • Follow content guidelines (no nudity, violence, or profanity)

  • Promote your release on social media and tag EVEN (@even.biz)

  • Drive your traffic and promote on social media platforms


MERCH & EXCLUSIVE ACCESS

Q: Do you know if I can sell merch through EVEN?

A: Yes, you can:

  • Sell it directly to your fans

  • Use it as part of your Exclusive Access

Q: Does EVEN ship my merchandise?

A: No, EVEN does not handle fulfillment. Artists are responsible for shipping their merch and must provide a customer service email for merch-related questions.

Q: What is Exclusive Access?

A: Exclusive Access = fan perks you can offer. Some ideas:

  • Early listening sessions

  • Virtual events

  • Personalized shoutouts

  • Behind-the-scenes content

It’s all about giving fans more reasons to support you directly.


DATA COLLECTION & PRIVACY

Q: What personal data does EVEN collect?

A: We collect:

  • Fan info: name, email, country, postal code, purchase history

  • Your artist profile: bio, location, images

  • Website activity (IP address, cookies — per consent)

This helps you know exactly who your fans are and their origin.


EXTRA PAYMENT & SPLIT DETAILS

Q: Is there anything else I should know about payments and splits?

A:

  • Set up Stripe early

  • Make sure collaborators set up their Stripe, too

  • Revenue splits only work if they total 100%

  • Splits apply to EPs and albums, not individual tracks

  • Questions? support@even.biz has your back


Release & Purchase Options

Q: Can fans preview my music before they purchase it?

A: Yes. When uploading your release on EVEN Backstage, you have the option to enable 15-second previews. This feature allows your fans to listen to a short sample of your tracks before they decide to buy.

Q: Can I set specific release dates for different tracks or hide track names?

A: Yes. You can set a unique, future release date for any track within your project. You also have the option to blur the track names. This keeps the titles hidden from fans until the scheduled release date, at which point the track and its name will automatically become visible and accessible.

Q: How do pre-orders work on EVEN?

A: You can set your entire release as a pre-order. This feature allows your fans to purchase the project before its official launch date. Fans can pay for the content upfront to secure their copy, and they will automatically receive full access on the official release date you have selected.

Q: What happens when a fan buys my music after the release date?

A: If a fan purchases your release after the official release date on EVEN has already passed, they will receive access to the content instantly. The purchase will unlock the music immediately, and they will not have to wait.

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