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Artist FAQs

Learn how to release on EVEN, get paid, and engage fans. Have more FAQs? Send suggestions to Support@Even.Biz

Updated over a week ago

ARTIST BENEFITS & PLATFORM PURPOSE

Q: What do I get out of releasing on EVEN?

A: Releasing with EVEN means you’re in control. You’re not just dropping music but building a direct relationship with your fans. Here’s what you get:

  • Set your price — you decide what your music is worth.

  • Reward your fans with exclusive perks or content if you want.

  • Get paid daily — no waiting weeks or months to collect your money.

  • Own your fan data — names, emails, locations — everything you need to build your audience directly.

Q: Can I still release on Spotify, Apple Music, or other streaming platforms?

A: Yes, 100%. EVEN is not here to replace streaming; it’s here to give you an additional lane. Think of it as the first stop for your real supporters before you go wide. You’ll handle your Spotify/Apple uploads separately through your distributor.

Q: Do I have to be independent to use EVEN?

A: Nope. Whether you’re independent or signed to a label, you can release on EVEN. Labels can also create accounts and run multiple artists from one place.

Q: Is EVEN a distributor? Will it put my music on DSPs?

A: No. EVEN is not a distributor. It doesn’t upload your music to streaming platforms. You’ll still need a distributor such as United Masters for that. EVEN is your direct-to-fan hub where you own the relationship.


FAN EXPERIENCE & DATA

Q: Do fans have to sign up to buy my music?

A: Yes. Fans need to create a quick account to make a purchase. Why? It helps you collect fan data like emails and locations, so you know who’s supporting you — not just faceless streams.

Q: Do fans have to buy a project to access the music?

A: Yes, fans must complete a purchase before accessing any release on EVEN.

Q: Can I see who’s buying and where they’re from?

A: Absolutely. EVEN gives you full analytics:

  • Fan locations

  • Purchase history

  • Revenue trends

Engagement levels

Note: Only you can see this. Producers and collaborators don’t get access; you must share reports with them.


GETTING STARTED ON EVEN

Q: How do I get started on EVEN?

A: Easy.

  1. Go to backstage.even.biz and sign up as an artist.

  2. Verify yourself using Spotify, Instagram, or Apple Music.

  3. Set up your profile with clean images and a bio.

  4. Connect your Stripe account to get paid.

  5. Once approved (takes about 7 days), you’re ready to drop.

Q: What’s the Backstage Dashboard?

A: Backstage is your artist hub. Inside, you can:

  • Upload your releases

  • Check out your fan data and sales

  • Customize your artist profile

  • Chat with fans using Fan Connect!


UPLOADING, PRICING & PROTECTING YOUR MUSIC

Q: How do I upload my release?

A: Log into Backstage and click Upload Release. Add your tracks, cover art, and release details. Set up revenue splits if you’ve got collaborators. Start a community chat to build hype. Submit, and we’ll review it within 7 days.

Q: Can I set a waitlist for fans?

A: Yes! A waitlist lets fans sign up early for your release — perfect for building anticipation. Launch it 72 hours before you go live to create momentum.

Q: How is my music protected from leaks?

A: EVEN uses high-level encryption and locks your content behind a paywall. Only fans who buy get access; there are no streams or leaks.

Q: Do you know if I can change my release after uploading?

A:

  • If your release is still in draft or waitlist mode, you can change the tracklist, cover, splits, etc.

  • If your release is live, you’ll need to hit up support to make edits.

Q: What kind of pricing options do I have?

A: You choose how to sell your music:

  • Pay What You Want (set a minimum; fans can pay more)

  • Minimum Price ( the minimum amount to gain access)

  • Suggested Price (what shows up at checkout)

  • Fixed Price (non-negotiable)


GETTING PAID & REVENUE SPLITS

Q: How do I get paid?

A: Payments go through Stripe:

  • Daily payouts if you make over $25 that day

  • Weekly payouts every Thursday if you’re under $25

  • Takes 24-48 hours to hit your account once it’s processed

Q: What does EVEN charge?

A: EVEN is free to use. No monthly fees, no upfront costs.

We take 20% per sale, which covers payment processing and currency conversion. The rest is yours.

Q: Can I split earnings with producers or collaborators?

A: Yep — you can assign revenue splits (must total 100%) right in the dashboard. Everyone needs to set up Stripe to get paid automatically. Note: Splits apply to albums and EPs, not individual tracks.

Q: Why haven’t I gotten paid yet?

A: Common reasons:

  • Your Stripe isn’t set up

  • Your collaborator hasn’t finished setting up their Stripe

You made less than $25 that day (you’ll get paid weekly instead)

Need help? Email support@even.biz


FAN ENGAGEMENT & PROMOTION

Q: How can I engage with my fans on EVEN?

A: Use:

  • Community Chat during your release

  • Fan Connect (Beta) for one-on-one communication through email and SMS campaigns

Q: How do I get featured on EVEN’s homepage?

A:

  • Make sure your cover art is clean and stands out

  • Follow content guidelines (no nudity, violence, or profanity)

  • Promote your release on social media and tag EVEN (@even.biz)

  • Drive your traffic and promote on social media platforms


MERCH & EXCLUSIVE ACCESS

Q: Do you know if I can sell merch through EVEN?

A: Yes, you can:

  • Sell it directly to your fans

  • Use it as part of your Exclusive Access

Q: Does EVEN ship my merchandise?

A: No, EVEN does not handle fulfillment. Artists are responsible for shipping their merch and must provide a customer service email for merch-related questions.

Q: What is Exclusive Access?

A: Exclusive Access = fan perks you can offer. Some ideas:

  • Early listening sessions

  • Virtual events

  • Personalized shoutouts

  • Behind-the-scenes content

It’s all about giving fans more reasons to support you directly.


DATA COLLECTION & PRIVACY

Q: What personal data does EVEN collect?

A: We collect:

  • Fan info: name, email, country, postal code, purchase history

  • Your artist profile: bio, location, images

  • Website activity (IP address, cookies — per consent)

This helps you know exactly who your fans are and their origin.


EXTRA PAYMENT & SPLIT DETAILS

Q: Is there anything else I should know about payments and splits?

A:

  • Set up Stripe early

  • Make sure collaborators set up their Stripe, too

  • Revenue splits only work if they total 100%

  • Splits apply to EPs and albums, not individual tracks

  • Questions? support@even.biz has your back

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