🔐 Introduction
At eventpage.ai, your data privacy matters. In compliance with the General Data Protection Regulation (GDPR) and similar data protection laws, you have the right to:
Access your personal data
Request correction or deletion of specific data
Delete your full account and all associated records
This guide explains the different types of requests you can make and how to submit them.
1. Access your personal data
You can request a copy of the personal data we store about you. This may include:
Contact details (e.g. name, email, phone)
Event participation (e.g. RSVP, tickets)
Form submissions or feedback
Login and platform usage (if applicable)
📧 To request your data, send an email to: datenschutz@eventpage.ai
Please include:
The email address you used on the platform
Your full name
A short explanation of what data you would like to access
🕒 Response time: Usually within 7–14 business days
2. Request deletion of specific data
Instead of deleting your entire account, you may want to remove selected data only. Examples include:
🔍 Data type | ✉️ How to request deletion |
RSVP & ticket data | Email support or use dashboard (if available) |
Uploaded files or media | Email with file description & event reference |
Form responses | Email or ask the event host to remove them |
Marketing data (emails) | Use the unsubscribe link or email us directly |
📧 Use: datenschutz@eventpage.ai
Please include your email, event name, and details about the data you’d like removed.
⚠️ Some records (e.g. invoices, payment logs) may be retained for tax or legal reasons.
3. Delete your entire account
If you’d like to permanently delete your account and all related data:
Open the app or browser version of eventpage.ai
Go to your profile > settings > account
Click “Delete my account” and confirm
Alternatively, you can email us at datenschutz@eventpage.ai with the subject “Account Deletion Request”.
📖 Learn more: [How to delete your account]
✅ Best practices & tips
Always use the email address you used for registration
Be clear about what data or events your request refers to
For guests: include ticket number or event name if possible
We may ask for verification before processing your request
❓FAQs
Q: Can I request data if I was only a guest and didn’t create an account?
Yes — just provide the email address used during the RSVP or ticket purchase.
Q: Can I delete event data if I’m not the event owner?
No, only event organizers or the original account owner can delete certain data.
Q: Will I receive confirmation after my data is deleted?
Yes, we will confirm once your request has been processed.
Q: Can I request deletion of my check-in data only?
Yes — please specify the event name and the data you want deleted.