Introduction
If you no longer wish to use eventpage.ai, you can permanently delete your account at any time.
There are two ways to request account deletion:
✅ Delete your account directly within your profile settings.
✅ Send a deletion request via email to our data protection team.
Please note that deleting your account is irreversible. All associated data, including events, guest lists, tickets, and integrations, will be permanently removed unless legal retention obligations apply.
Step-by-step guide / how it works
Option 1: Delete your account inside the app
Log in to your eventpage.ai account (web or mobile app).
Go to Profile.
Navigate to Settings.
Open the section Account.
Click Delete account.
Confirm the deletion request.
⚠️ Important notice:
Once confirmed, your account and all associated data will be permanently deleted and cannot be restored.
💡 Tip: Make sure to export important data (e.g., guest lists, invoices, reports) before deleting your account.
Option 2: Delete your account via email (GDPR request)
If you prefer, you can request deletion manually by contacting our data protection team.
Send an email to: 📩 datenschutz@eventpage.ai
You may use the following template:
Subject: Request for account deletion
Dear eventpage.ai team,
I hereby request the permanent deletion of my eventpage.ai account in accordance with applicable data protection regulations.
Account email: [Your registered email address]
Please confirm once the deletion has been completed.
Kind regards,
[Your name]
After receiving your request, our team will verify your identity and process the deletion in accordance with GDPR requirements.
What happens after deletion?
Your login access will be removed immediately.
All events, guests, tickets, and related data will be permanently deleted.
Integrations (e.g., Stripe, HubSpot) will be disconnected.
Active subscriptions must be canceled before deletion (see Billing section).
⚠️ Important:
If you have an active paid subscription, please cancel it first under Subscription & Billing before requesting account deletion.
Best practices & pro tips
✅ Export all relevant reports and financial documents before deletion.
✅ Inform team members if you are the workspace owner.
✅ Transfer ownership of shared workspaces before deleting your account.
Troubleshooting & FAQs
Q: Can I restore my account after deletion?
A: No. Account deletion is permanent and cannot be reversed.
Q: What happens to invoices after deletion?
A: Billing records may be retained for legal accounting obligations.
Q: How long does deletion take?
A: In-app deletion is immediate. Email requests are processed within a few business days.
Q: Can I delete only one event instead of the whole account?
A: Yes. You can delete individual events inside your event dashboard without deleting your entire account.
Last updated: [10.02.2026]