This feature allows you to select one or multiple Menu Items from Event Temple & send them to Mews as an order for the selected Customer or Paymaster.
There are two ways you can manually post items to Mews
By Event
Post Items for any Events that have occurred or are occurring today
An order will automatically be created in Mews for each Event selected
All of the Event’s unposted items will be sent
The consumption date will be Event End Date & with the time 23.59
This means if Event or Booking end date is Jan 5, it posts them at end of day: Jan 5 @ 23:59. We do this to give you a better chance of posting within your editable history interval
Items not belonging to any Event will be grouped by the Booking end date & the consumption date will be the Booking end date
By Menu Item
Manually select a consumption date other than the Event/Booking end date.
Choose which Menu Items should be in each Order, instead of having an Order = an Event
It's also possible to automatically post charges to Mews. Read more here!
How to Send Menu Items to Mews by Event
How to Send Menu Items to Mews by Event
From the Booking Summary Page
Click Actions
Click Post Charges
Select the Contact (If you have Mews Contact Sync enabled, the synced contact will already be selected) or select a Paymaster (if using a paymaster, this will already be selected).
Select the Service
Select the Event/s
Optional Add Notes
Click Post Charges
Note: If you add items to an Event you’ve already posted, you can come back and post it again however this will be a separate order
How to Send Menu Items to Mews by Menu Item
How to Send Menu Items to Mews by Menu Item
Select the Menu Item/s you wish to send to Mews
Select Send to Mews batch action
Click Apply
Select the Contact (If you have Mews Contact Sync enabled, the synced contact will already be selected) or select a Paymaster (if using a paymaster, this will already be selected).
Select the relevant Service
Set Consumption Date (if no consumption date is selected, the current date & time will apply).
Add any Notes
Click Create Order
Managing Posted Charges
Managing Posted Charges
Under the Menu Items sub-tab, Menu Items indicate that they were sent to Mews and have a link to their order in Mews.
If you ever want to quickly check on which items haven’t been posted yet, you can also click on Actions -> Post Charges and see the summary of each Event.
Training Video
Training Video
Important Considerations
Important Considerations
Once items have been posted to Mews, they are locked. This means they cannot be changed or deleted in Event Temple. Due to this, it's best practice to post the items to Mews after the Booking has occurred and the items have been finalized in Event Temple.
Menu Items must have a tax to send to Mews. If you attempt to send a Menu Item/s which do not have a tax attached, it will fail.
You can not post 0,5 units of anything to Mews since Mews doesn't work with half units.
An Order in Mews can only have one consumption time. Since Menu items in Event Temple each have their own serving time there is currently no way to map them as a Mews Order with multiple times.
Mews has a maximum of 255 characters for Menu Item names. Anything more than this will cause the posting to fail.
If using Packages, the attendees cannot be adjusted once any items within the Package have been sent to Mews (as they are locked).