Sync Overview
Sync
New Contacts created in ET can be synced to Mews as customers
Updates made to those synced customers in Mews sync back to ET
Existing Contacts in ET that aren't synced to Mews can be manually linked at anytime
Existing customers in Mews are NOT downloaded as Contacts to ET
New customers in Mews are NOT created as Contacts automatically in ET
Synced Fields
Contact's First Name
Contact's Last Name
Contact's phone number
Contact's email address
Contact's address
Default Options
Admin users have the ability to configure some time-saving settings!
Default value for Create on PMS tickbox - choose whether the tickbox is selected or unselected by default
Display Create on PMS tickbox - choose whether to show the tickbox when creating a new Contact or Account. If the tickbox is hidden, then new Accounts/Contact sync will be based on your 'create on pms' selection.
How to Sync Contacts to Mews
Sync a New Event Temple Contact to Mews
Depending on the previously described default settings, you may have the option to choose whether or not to create the Contact as a customer in Mews
If selected, if a customer with the same email address exists in Mews, it will be linked to the existing customer. If no customer exists, it will create a new one.
How to Sync an Existing Event Temple Contact to Mews
From the Contact Summary Page
Click Link to Mews
Enter the Contact email address
Click Search
If an existing Mews' customer is found select it from the search results & click Link
If an existing Mews' customer is not found Click Create
Paymaster Account
When creating/updating a Contact, you can specify whether they should be classified as a Paymaster Account in Mews!
Synced Contacts
Synced Contacts will appear with a green check mark next to them
On the Contact List, use the Sync Status Filter if you would like to see specific results
Adding Reservations
Once a Contact has been linked to Mews, it will be pre-selected:
Posting Charges
Once a Contact has been linked to Mews, it will be pre-selected:
Training Video
Important Considerations
Group Sync (Mews availability block) does not currently connect to Mews Contacts
Please have an admin user reach out to our friendly support team to enable this feature on your Organization.