Related Questions:
Find a copy of my Hold Statuses in StayNTouch PMS
Set up my StayNTouch PMS integration settings
Environment:
StayNTouch PMS
Answer:
When setting up your StayNTouch integration, we will need to see the exact wording of your Hold Statuses to map our Booking statuses accordingly. We will likely ask you for a screenshot. You can see those statuses by following these steps:
In StayNTouch, click on Settings
Scroll down to Reservations on the left-hand side
In the Reservations menu, click Hold Status
You can also see the video below:
Additional Information
If your Hold Statuses change, please reach out to our friendly support team to advise of the changes.