25 articles
Where can I find my Hold Statuses in StayNTouch PMS?
Why is the Travel Agent checkbox greyed out?
Why I am getting an error message "Code updating is not allowed"?
How Do I Update the Shoulder Date Using Event Temple & StayNTouch?
What does "room types are not available" mean?
Why am I getting a "Can not delete records because of dependent PMS record links" error?
Why Won't My Canceled StayNTouch Group Sync?
How Can I Change Room Types on a StayNTouch Group?
How Do I Edit the Hold Statuses for Groups Synced with StayNTouch?
Am I Able to Adjust Inventory in Event Temple and it Updates in StayNTouch?
How Do I Link an Existing Group from StayNTouch To Event Temple?
How do I Edit Hold Statuses Between Event Temple and StayNTouch
What Does the Error "Charge Code for Custom Rates is not set in hotel settings" Mean?
Can I Add a Group with Multiple Rates in StayNTouch?
What does StayNTouch Internal Server Error notification mean?
Why Aren't my StayNTouch PMS Rates, Room Types or Accounts Showing in Event Temple?
How do I delete a Booking that is attached to a Group in my PMS?
Why can I not see certain StayNTouch PMS fields in Event Temple?
How can I remove Room Types in Event Temple that are not synced with my PMS?
Why Can't I Update Room Types?
What does Error: Sync with PMS has failed: Date already taken mean?
How Do I Delete a Group Linked to StayNTouch?
Can I download the XML messages from my StayNTouch integration?
What Does "Sync with PMS failed: date range cannot exceed 32 days" Mean?
What Does The Error 'Sync With PMS Failed: Validation Failed: Account Number Has Already Been Taken' Mean?