Related Questions:
Why is Event Temple telling me that a contact is already linked with a contact in Mews?
When I try to link my Event Temple's profile to Mews, I have a message indicating that the contact is already linked.
Answer:
If you get this error when trying to link an Event Temple Contact with a contact in Mews, it means that there is another Contact in Event Temple that is already linked to the one in Mews.
A scenario where this can happen is as follows:
Contact 1 in Event Temple is linked to Mews and both contacts have the same email
The email on Contact 1 in Event Temple gets removed or changed
Contact 2 is added to Event Temple with the same email as Contact 1 which is possible because it was removed/changed on Contact 1
You try to link Contact 2 to Mews using the same email that Contact 1 had originally but the contact that gets found in Mews is still linked to Contact 1 regardless that the email has been changed on Contact 1
How to get past the error:
Find the original Contact in Event Temple that was linked and unlink it
OR
Create a new Contact in Mews, remove the email from the Contact in Mews that is already linked and add that email to the new Contact