The Performance Scorecard report is intended to provide leaders and managers with an overview of how their team is performing and where their people are spending their productive and remaining time. This showcases insights that may be enhancing or dampening their ability to perform to expectation.
Measure | Definition |
Productive Hours | Total number of hours an individual spends on work that can be charged to clients |
Productive Hours targets | Targets provided by your firm are calculated for each month based on the number of working days available |
Productive hours progress | % of productive hours actual to productive hours target |
Non-Billable hours | Total number of hours an individual spends on work that has not been charged to clients (available hours minus leave and productive hours) See non-billable contribution categories below |
Non-Billable Hours Admin / Support | This will be specific to your firm configuration, however, this generally includes the following codes related to:
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Non-Billable Hours Client | This will be specific to your firm configuration, however, this generally includes the following codes related to:
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Non-Billable Personal | This will be specific to your firm configuration, however, this generally includes the following codes related to:
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Non-Billable Team |
This will be specific to your firm configuration, however, this generally includes the following codes related to:
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Non-Billable Firm | This will be specific to your firm configuration, however, this generally includes the following codes related to:
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Non-Billable Operational | This will be specific to your firm configuration, however, this generally includes the following codes related to:
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Wellbeing Score | The overall score for all Wellbeing pulse factors at the end date. (Scores will persist even if there were no ratings in the time period selected) |
Wellbeing Score - Variance | The change in the Wellbeing score based on the start date and end date of the time period selected. |
Relationship Score | The overall score for all Relationship pulse factors at the end date. (Scores will persist even if there were no ratings in the time period selected) |
Relationship Score - Variance | The change in the Relationship score based on the start date and end date of the time period selected. |
Productivity Score | The overall score for all Productivity (subjective) pulse factors at the end date. (Scores will persist even if there were no ratings in the time period selected) |
Productivity Score - Variance | The change in the Productivity score based on the start date and end date of the time period selected. |
Productivity % Actual | Productive hours as a percentage of available hours calculated from timesheet hours (productive hours divided by available hours) In this instance, available hours = timesheet hours - leave hours |
Productivity % Target | Target Productive hours as a percentage of available hours. |
Rater Compliance | The response rate to the pulses. |
Rate Charged | Nominal charge-out rate for an individual (e.g. $250 per hour) |
Timesheet hours | Total number of hours that an individual has recorded on their timesheet. Includes overtime. |
Available hours | The number of hours an individual has available for work (timesheet hours minus leave hours) |
Standard hours | The number of work hours as set out in an individual's contract (e.g. 7.5h/day, 37.5h/week) |
Leave hours | Total number of hours of all types of leave (e.g. annual leave, personal leave, study leave). Categorised into "annual leave" and "other leave". |