In certain situations, we may need access to your store to investigate and resolve any issues related to your account or event. To facilitate this, we will send you a collaborator access request.
To accept our collaborator access request, please follow these steps:
1. Log in to your Shopify Account.
2. Navigate to the "Settings" option located in the lower left corner.
3. Click on "Users and Permissions."
4. After that, scroll down to "Collaborators."
5. You should see "StayTuned is requesting access to your store." Click on "Review Requests."
6. Scroll down to the bottom and click "Accept Request."
Please note that only the store owner or staff with Manage collaborator requests permission, can view collaborator access requests or grant collaborator access to a store. If you have questions or need assistance please do not hesitate to reach out.