The attendee information form stands out as one of the most crucial and frequently utilized features within our app. This functionality empowers you to collect vital information from your attendees that is integral to the success of your event.
By requiring attendees to complete the form before purchasing a ticket, you ensure that you gather all the necessary details essential for your event's planning and execution. This ensures that crucial information isn't overlooked or missing.
Upon purchasing a ticket, attendees encounter a pop-up form prompting them to provide the required information. They are unable to proceed to checkout until all fields in the form are completed, ensuring comprehensive data collection.
In addition to the pop-up display option, you also have the flexibility to launch the form on its own page, providing further customization to suit your event's needs. This versatility ensures a seamless and user-friendly experience for both you and your attendees.
To implement this:
1. Click Settings at the top right of the Events page.
2. On the Settings page, click on "Storefront integrations."
3. On the Storefront integrations page, click on the "Collect ticket info" tab.
4. Scroll down to Customize, under “Select how you want to ask for the ticket information” choose "Go to a new page to collect the information before checkout."
5. Once done, click on Save.
Please note that this option does not work with the Buy it now or accelerated checkout buttons. Customers are taken to the form after they add a ticket to the cart and click Check out.
If you have any questions or need help with anything, please don’t hesitate to reach out to us!