** THIS ARTICLE IS FOR EVENT ORGANIZERS ONLY; IF YOU ARE AN ATTENDEE HAVING AN ISSUE WITH YOUR EVENT, PLEASE REACH OUT TO YOUR EVENT ORGANIZERS **
Hello Evey Users!
The day of your event is fast approaching, and we want you to be ready!
You need to know everything to make that day run as smoothly as possible.
Step One: Before the day of your event, you'll need to create a check-in account to use with our check-in interface. This account is separate from your normal login credentials, and you can create as many accounts as you want for your event. You'll find the settings for check-in users in "Event Settings" and go to the "Check-In" tab.
Alternatively, if you want to create a check-in account that you can use across all of your events, instead of just one event, you can make those accounts from the app settings and go to the "Check-In Accounts" page. From there, the next step is the same.
The next step is to click the blue "Add User" button and fill out the email address you'd like to use for this account. Now click "Save," and after you click save, you'll receive an email where you can then set up your password for your check-in account. For an "Event Settings" specific account, you'll see no additional options,. Still, for global check-in accounts created from the app settings, you'll see options to choose if that account has access to all events, or you can selectively choose which events that can access as well.
Step Two: You'll want to test out the check-in app, which you'll need a device with a camera capable of scanning QR codes and internet access. Most Android and iOS devices can do this byjust downloading an application. We offer official Evey Check-In applications, which can be downloaded for either operating system from below. To log into the app, you can use the login credentials we just created above.
We have a guide on supported hardware for these apps if you want to use an external scanner. Check it out here. Once you have a QR Code scanning capable device ready, all you have to do is point the camera at one of the tickets generated by Evey, and it should give you the screen from step three or prompt you to open it in the web browser if you aren't using our check-in app.
Step Three: Once the ticket has been scanned and you open the prompt to open the web browser, you'll be presented with the Check-In User interface. Fill out the credentials you set up in step one, and you'll be ready to start checking in your attendees. Here is an example of what you will see when you scan a ticket's QR code.
All you have to do now is click the green "Check-In" button, and your attendee will be marked as checked-in. If you have questions or need help with anything, please contact us!
Now you're ready for the big day of your event; we hope it's the best one yet!