You can set specific check-in rules for each ticket type under Event Settings → Check-In → Ticket Type Settings.
These rules help control how and when tickets can be used during check-in. If a ticket violates any of the rules you've set, the check-in app will return an error and prevent entry.
Available Rule Types
You can set up to three different rule types per ticket type:
1. Check-In Time Window
Set a specific date and time range when the ticket can be scanned.
Options include:
Allow before
Allow after
Allow only during a specific window
This is useful for timed-entry events or sessions with strict scheduling.
2. Number of Uses
Set how many times a ticket can be used for check-in.
Perfect for events where attendees may enter and exit multiple times, such as:
Multi-day passes
Theme parks
Museums
3. Ticket Expiry (in Days)
Set a ticket expiration period based on when the ticket was purchased.
Example: If set to 3 days, the ticket will no longer be valid for check-in after 3 days from the purchase date.
This is helpful for:
Limited-time offers
Rolling admission windows
Undo Check-Ins
You can also choose whether check-in users can undo a check-in by scanning a ticket again.
To allow this, keep the box checked for “Allow check-in user to cancel/undo a previous check-in.”
To prevent this, uncheck the box.
That’s it! With these ticket-type rules, you’ll have more control over check-ins at your event.