If you didn’t receive an email to set up the password after adding someone as a If the password setup email wasn’t received after adding someone as a vendor, it may be because that email is already linked to a vendor account on another store or account.
Here's a quick workaround:
Remove the previous vendor entry that was added.
Add the vendor again and input the required information. Add a plus sign (“+”) before the @ symbol when entering the email address, followed by any number or word. For example:
Original email:
example@email.comModified email:
example+1@email.com
The emails will still be delivered to the original inbox, allowing you to use the email for the new vendor setup.
If the issue persists, contact our support team.