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Invalid email or password when logging in to the Evey Check-in app
Invalid email or password when logging in to the Evey Check-in app
Updated over 5 months ago

If you encounter the "invalid email or password" error message when logging in to the Evey Check-in app, it's likely because the email you're using corresponds to your Shopify credentials but hasn't been added to the Settings > Check-in accounts section yet.

Here's how you can resolve this issue:

1. Access the Evey Events app.
2. Navigate to Settings > Check-in accounts.

3. Click the "Add User" button.
4. Add the email associated with your Shopify credentials.
5. Save the changes.

Once you've added your email to the Check-in accounts section, try logging in again with your credentials. You should now be able to access the app without encountering the error message.

If you have any further questions or need assistance, feel free to reach out!

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