Short answer
No.
If you’re using recurring events in Evey, you should not turn on inventory tracking in Shopify.
Why this matters
Recurring events in Evey already manage capacity (how many spots are available).
If Shopify inventory tracking is turned on at the same time:
You may see wrong availability
Events may show as sold out when they’re not
Inventory numbers can become out of sync
What you should do
For recurring events
Keep Shopify inventory tracking turned OFF
Manage capacity inside Evey only
Where to manage capacity correctly
Always update availability here:
Go to Evey → Event → Edit Event
Adjust the capacity for each date/session
Do not rely on:
Shopify product inventory
Manual changes in Shopify
Common issue example
You might see:
Event shows sold out
But only a few tickets were actually sold
This usually means:
Shopify inventory is interfering
Or inventory was adjusted outside of Evey
If your inventory looks wrong
Go to your event in Evey
Check the total capacity (original number)
Reset it to the correct total (not remaining spots)
Example:
Capacity = 6
4 sold
You should still set it to 6, not 2
Important reminder
Evey controls ticket availability for recurring events
Shopify inventory should not be used at the same time
Mixing both is the main cause of overselling or incorrect “sold out” messages.