Checking your event's inventory history can help you spot discrepancies between sold and available tickets, and track any adjustments made over time.
Here’s how to view inventory adjustment history:
From your event dashboard in Evey, click More > Open in Shopify Admin.
Locate the specific ticket variant you want to review.
On the variant’s product page, scroll to the Inventory section and click “Adjustment history.”
From there, you can view all inventory changes and related details.
Please refer to this for the Inventory states and their definitions:
Inventory state | Definition |
On hand | On-hand inventory refers to all inventory units that you have at a location. On-hand inventory is made up of the total of your Committed, Unavailable, and Available inventory. |
Available | Available inventory refers to inventory that you can sell. Available inventory isn’t committed to any orders or reserved for any draft orders. It also doesn't include inventory that's considered Incoming. |
Committed | Committed inventory refers to the number of units that are part of an order but not yet fulfilled. When units are part of a draft order, they can’t be purchased by customers and won’t count as Committed inventory until the draft becomes an order. |