🔒 Custom Reporting is available on our Premium package and can be used by any staff members with access to the Reports tab
What are Custom Reports?
Custom reports are table-based reports that can be customized using data across your Famly platform. You can make a Custom report using one of our ready-made templates, or you can customize your very own dataset by adding filters and columns of your choosing.
Custom reporting is great for:
Getting access to existing information in Famly at a room, center, or organization-level
Collecting IDs for centers, children, and rooms so you can export this information into Excel to pivot the data based on these IDs
Accessing information that you wouldn't normally be able to visualize. For example, child profile information, or the system settings that each center has set up
What are Standard vs Customizable Reports?
Standard reports are the traditional Famly reports that cannot be customized by adding or removing columns and complex filtering. Think about the Occupancy Report and Payments. Customizable reports are table-based reports where you can select the dataset, columns, and filters.
Check out our dedicated page on Filtering in Custom Reports for more information.
Toggling on/off Custom Reports
As Custom reporting is a brand-new feature, you'll be able to toggle it on or off for your center whilst you're still getting used to it. You can do this by:
Going to Settings in your sidebar → Playground → toggle on (or off) Turn off the Custom Reports feature
This will turn off Custom reports for your whole center (not the organization). We suggest you only do this if there are big concerns or issues around the reports themselves or staff accessing certain information.
💡 If you have any concerns or questions about whether you'd like Custom reports toggled on or off, reach out to support@famly.co for a helping hand
How to Create a Custom Report
To create a Custom report:
Go to Reports in your sidebar
Click on the Create report button to start your new report
Add your Report name, Choose a dataset, and Add a description
Select a category for your report and choose the type of report you'd like to make. You can choose between:
A ready-made template report with relevant filters and columns added, or
You can start from a dataset and fully customize your filters and columns
Now, it's time to customize your report. You can add columns and decide on the order you'd like them to be displayed in, you can select filters, edit your description for the report, and you can export it once you're all done.
To add or remove columns in your Custom report:
Click on the eye button
to check and uncheck the columns you'd like to show or hide
Drag and drop them to display them in the order you need - the order will be reflected in the export as well
Click on Save changes to confirm
To add filters to your Custom report:
If you choose to work from a ready-made report, you'll see a number of the most relevant filters at the top of the table. Open up any of the filters by clicking on them and checking or unchecking what you'd like to filter for within that category. Your report will reload to reflect the filters you selected
If you'd like to add more filters, you can do so by clicking on the filter button
Save your changes when you're ready by clicking on the Save changes button at the top
When you created your Custom report, you would've given it a name and a description. If you'd like to update your Custom report's description, you can do so by:
Clicking on the '...' button next to your description
Select Rename (or Delete to remove it entirely)
You can always go back and edit descriptions of your existing reports by following these steps
Lastly, you can export your report and download it to view or edit outside of Famly.
To export your Custom report:
Once you've customized your report, you can export it by clicking on the '...' on the table itself and selecting Download
From here, you'll be able to choose which format you'd like your report to be saved in. You can choose from JPG, PDF, Excel, or CSV
What Datasets are Available for Custom Reporting?
You can choose from the following categories of datasets and templates to create your Custom report:
Finance
Templates:
Bill Payers across your centers
Datasets:
Bill payers
Children
Templates:
Child notes across your centers
Change log of Child notes
Deleted child notes
Children’s rooms in your center
Children’s birthdays across the year
Datasets:
Child information
Child notes
Safeguarding
Templates:
Children’s dietary considerations
Children’s allergies
Datasets:
Health and safeguarding
Staff
Templates:
Staff list across your center
Staff contact list
Datasets:
Staff information
Staff contact details
System Settings
Templates:
Center's contact information
Datasets:
Center information