How to Delete a Child's Profile
To remove a child's profile from your setting:
Use the search bar to find the child's profile
Once you're on their profile, click on the About tab
Scroll down to Registration and room moves
Here, find the Last day field and enter the child's leaving date
Save your changes once you're ready
As soon as a child's Last day passes, they will be withdrawn from your setting and will no longer show up in your list of current children. You will still be able to find their profiles when filtering for Withdrawn in the Children tab or in your search bar.
If you would like to permanently delete a child's profile, you can do so by clicking on Data management in their About tab and deleting the child's records from here.
🔒 Only managers with the highest level of permissions can access the Data management tab. If your setting is part of an organisation, only organisational managers will be able to delete child records (site-level managers will not have this option). If you are not part of an organisation, only the setting manager will have access to the Data management tab
This article runs through permanent deletion in more detail:
What Happens to a Child's Profile When They Leave?
When children leave your setting, i.e., their leaving date has passed, and they are archived. This means you will no longer see them in your list of current children or in their old room.
Parental access to their withdrawn child's profile
When children leave your setting, parents can still access their child's profile and photos, including their current balance, so you do not need to download or print anything out. Parents will continue to be able to access Famly, as long as you do not revoke their role.
Downloading a leavers journey
Though parents can download their child's learning journey themselves, you can still provide a copy if needed:
Go to the Journey tab of the profile of the child who is leaving
Click on Print then Print all, to the right of the page
A pop-up will open, asking you to input your preferences as to how the Journey will look when downloaded
Once you made your selections, click Print again
A new window will open with a preview of how the journey will look. In the box to the left, labelled Destination, select Save to PDF
Click Save at the bottom
Where do I Find Records of Past Leavers?
To find records of past leavers:
Click on Children in your sidebar to see a list of children in your setting.
Click on Status and select Withdrawn children and ensure the other tick boxes are unticked.
This will now show a list of previous children. You can click on their record to view their profile.
Finding a withdrawn child
You can also use the search bar to find withdrawn children. Just click on the magnifying glass icon to open the search bar and make sure to toggle on the Include withdrawn filter:
If you'd like to add a withdrawn child back into your list of current children, find them using the search bar and go to their profile. From their profile:
Click on the About tab
Go to Registration and room moves
Scroll down to the Last day section
Remove their Last day and save your changes
The child will be added back to your list of current children
Create a List of Withdrawn Children
To create a list of withdrawn children:
When logged in to Famly, click on the Reports icon in the menu on the left, then select the Custom lists tab at the top
Click on Add list, then select Children from the drop-down menu
Under Status click on Past to select all the previous children and deselect the current children from the list by removing the tick in the box labelled Current
Now you have created a list of all the previous children. You can click the names of the children to access their profiles.
Starters & leavers Report
💡 The Starters & leavers report is still currently in its beta testing phase, so you may see some tweaks and changes appear until its final release
You can also see a Starters & leavers report by going to Reports in your sidebar → Registration → Starters & leavers. This report indicates and tallies children starting at your nursery in a given period, and children leaving - either to another setting or graduating from the nursery.
You can use the filters to narrow down Starters by month, Upcoming leavers, Starters and Leavers. You can also download each report by clicking on the three dots and selecting Download.
Re-enrol a Withdrawn Child
If you want to make a child active again, change the Leaving Date to a date in the future. To do this:
Using the search bar (making sure Include withdrawn is togged on), search for the relevant withdrawn child's name
Click on About → Registration and room moves → Edit
Change their Last day to the new, future leaving date (or leave it blank)
Click Save
When adding an updated plan for a re-enrolled child a placeholder plan is needed for the dates they were unenrolled from the nursery. To do this insert a blank plan for the correct date range and save it
