Your fans can now 'Check in' at venues to earn themselves points to redeem rewards.
Need help setting up or Points or Rewards? Check out the articles below 👇🏼
How to set up a reward
How to manage Points
To set up Geolocation. Follow these steps:
Step 1: Add Geolocation to your Fanbase package
Geolocation will need to be added to your account. If you are keen to use the feature, please contact one of the team via the live chat in the Club Portal.
Step 2: Ensure your venue details are accurate
To add a new venue:
Navigate to the 'Club Settings' cog on the top right of the Club Portal
Select the 'Venue' tab
Select 'Create Venue' and input the correct details
To edit an existing venue:
Navigate to the 'Club Settings' cog on the top right of the Club Portal
Select the 'Venue' tab
Select 'Manage' > 'Edit venue' and amend accordingly
That's it, you're done!
Your fans can now check in at fixtures to claim points that can be used to redeem rewards.
IMPORTANT NOTE
The 'check-in' button will appear on the Fan App when:
Fans are within 200 yards of your venue
It is within 2 hours of the scheduled fixture / event time
Want to edit the number of points a 'Check-in' is worth?
You can do so by editing the 'Attendance' number on the Points page by navigating to:
Club Settings
selecting the 'Points' tab
Want to turn Geolocation on/off for specific fixtures or events?
You can manage this by navigating to the fixture or event details page and selecting the following:
Manage
Manage points
toggling on/off Geolocation and clicking 'Save changes'
More details on how to manage points here: How to manage Points