The Away Ticketing feature allows you to:
Create tickets for away fans attending a fixture at your venue.
Sell tickets for an away fixture hosted at another venue.
1. Creating Tickets for Away Fans at Your Venue
When setting up match tickets for away fans, follow these steps:
Ensure the ‘Support’ dropdown is set to ‘Away’.
Set the ‘Admission’ dropdown to your club name.
Enter the ticket details, including:
Name (e.g., “Away Fan Ticket”)
Area (highlight that it’s for away fans)
Description
Prices
Click ‘Save’, and your tickets will be ready for purchase.
2. Selling Tickets for an Away Fixture
To sell tickets for an away fixture at another venue:
Set the ‘Support’ dropdown to ‘Away’.
Set the ‘Admission’ dropdown to ‘Other’.
This will display two additional options:
Show QR Code (Toggle On/Off)
Fulfillment Instructions (Text Box)
QR Code & Physical Ticket Options
If sending QR codes to an away team for scanning → Toggle ON QR codes. (Contact Fanbase Support for assistance.)
If using physical tickets → Toggle OFF QR codes and enter instructions on how fans can collect their tickets.
📌 Example Fulfillment Instruction:
"Please collect your away ticket between 12-5 PM on Friday, March 7th, from the ticket office."
This information will then be displayed to fans when they purchase their ticket. 🎟️🏟️
