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How to add add-ons to a reservation/renewal

Including add-ons when processing a reservation or renewal in a few clicks

Updated in the last hour

This process is especially useful when managing season ticket renewals, and fans want to include printed season cards in their order. Here's how to do it:


Steps to Add an Add-On to a Reservation

  1. Navigate to your existing reservations by clicking ‘Orders’, then ‘Reservations’.

  2. Locate the reservation you would like to process and click ‘Manage’ on the right-hand side.

  3. Review the order summary on the right-hand side.

  4. If you'd like to include any add-ons, click ‘Manage’ next to the ‘Add-ons’ section within the order summary.

  5. The system will display the add-ons step in the ticket office.

  6. Choose which add-ons the customer would like to include (e.g., printed season cards).

  7. Finally, process the reservation as usual.

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