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How to add add-ons to a reservation/renewal

Including add-ons when processing a reservation or renewal in a few clicks

Updated over 3 months ago

This process is especially useful when managing season ticket renewals, and fans want to include printed season cards in their order. Here's how to do it:


Steps to Add an Add-On to a Reservation

  1. Navigate to your existing reservations by clicking ‘Orders’, then ‘Reservations’.

  2. Locate the reservation you would like to process and click ‘Manage’ on the right-hand side.

  3. Review the order summary on the right-hand side.

  4. If you'd like to include any add-ons, click ‘Manage’ next to the ‘Add-ons’ section within the order summary.

  5. The system will display the add-ons step in the ticket office.

  6. Choose which add-ons the customer would like to include (e.g., printed season cards).

  7. Finally, process the reservation as usual.

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