Editing a promo code gives you the ability to change the settings or status of an existing promo code, allowing for flexibility in your discounts throughout the season.
Here's how to edit a promo code:
STEP 1: Find your promo code
Select 'Promo Codes' on the main menu, located on the left-hand side of the Club Portal.
When on the Promo Codes screen, you will see all the existing Promo Codes with details including how many have been redeemed and allocated.
Locate the promo code you wish to edit and click the 'Edit' button on the far right of each code.
STEP 2: Edit your promo code
At this point, you are free to edit how many times the promo code can be redeemed both in total and by a single fan account.
You can also add another ticket you would like the promo code to be redeemed against and which fixtures/events the code applies to.
Finally, you can change the code expiration date depending on how long you want the code to be valid.
🚨 Important note: Once a promo code has been created, you will not be able to amend:
Promo code name
Promo code
Percentage off
Promo code start date
For the following sections:
Set a maximum number of tickets that can be bought in one order
Apply code to specific products
Apply code to specific fixtures and events
You will be able to add more options to apply the promo code to but not remove the selection you have already made.
For example, you will be able to select another fixture to apply the promo code to but not remove the selection you have already made.
If you are looking to change any of these functions in the promo code, it is best to create a different Promo code and use the 'Archive' function on the existing code to make it invalid.
If you have any further questions on editing a promo code, please give us a message at support@fanbaseclub.com