Need to send a free complimentary ticket to a fan for an upcoming fixture? No problem! Just follow these steps:
Steps to Create & Send a Complimentary Ticket
Go to the Dashboard and click ‘New Order’.
Select the Fixture the ticket is for.
Choose the Order Type → Select ‘Complimentary’.
Pick the Ticket Category:
Standard or Hospitality
Select the quantity and stand the ticket will be valid for.
Select the Recipient:
Existing Fan (Name or Email required).
Guest (Email required).
Anonymous (No details required).
Add a Reason (Optional) – Helps track why complimentary tickets were issued.
Click ‘Complete Order’ to send the ticket.
🎟️ The fan will receive their complimentary ticket via email!
📩 Need further assistance? Contact us at support@fanbaseclub.com.