Hey! Are you wanting to send a free, complimentary ticket for an upcoming fixture to a certain fan? Not a problem! Just follow the outlined steps below to create a complimentary ticket and send it to the intended individual.
On the dashboard, click 'New Order'
Select the Fixture that you want this ticket to be available for
Select Order Type
In this case, select Complimentary
Select the category of ticket (Standard or Hospitality) and the quantity of complimentary tickets along with the Stand you want the ticket to be valid for
Once you have done this, you must select the recipient, which can either be:
An Existing Fan (Name or email required)
A Guest (email required)
Anonymous
You will then have the option of elaborating on the reason for issuing the complimentary ticket
Choose whichever reason you would like for the Complimentary Order
This helps track free orders and why they were offered
To send the ticket, select 'Complete Order'
The fan will then receive the ticket via email
If you have any other questions about sending complimentary tickets, do not hesitate to get in touch at support@fanbaseclub.com