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How to set up priority sales

Updated over a month ago

We have enhanced the priority sales feature, giving you more flexibility over who can buy tickets for high-profile games. Follow these steps to set up priority sales for your fixture.

Step 1: Access the Fixture

  1. Click ‘View’ on the fixture you want to set up priority sales for.

  2. In the top right-hand corner, select ‘Manage’.

  3. Choose ‘Schedule Sales’.

Step 2: Enable Priority Access

  1. Toggle ‘Priority Access’ ON.

  2. Choose whether priority should be for Season Ticket Holders or Priority Fans.

Step 3: Set Up Priority Rules

If you select Season Ticket Holders, choose one of the following:

  • Specified Number – Set how many tickets each season ticket holder can buy.

  • Number of Season Tickets Held – Fans can buy as many tickets as they have season tickets in their account.

  • Exact Seats (Allocated Seating Only) – Fans can only purchase the same seats as their season tickets.

If you select Priority Fans, control who qualifies by going to the Fan Section of the platform and using the Priority Checkbox.

Step 4: Schedule Priority Sales

  • Set the start and end date for your priority sales.

Once set, your priority sales will be live, ensuring the right fans get access first! 🎟️🚀

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