Customers can make a booking using a traditional payment method (credit card), but they can also buy a gift card for your workshop without an associated slot, especially during the Christmas season.
The number of gift cards available for your workshops is displayed on the dashboard of your artisan back-office (on the home page).
An increasing or decreasing stock of gift cards is not necessarily a perfect indicator of 'healthy' use. In fact, your stock of gift cards doesn't have to decrease: it's a constant flow! People receive gift codes for your workshops and other are used up, so it's normal for your stock to fluctuate a little. If it goes down, it's also because the stock hasn't been replaced.
A new feature in the artisan back-office allows you to see whether or not a transaction has been made using a gift code. This is now indicated by the 'gift' icon next to the booking.
💡Good to know: this can come from a gift card linked to your workshop, but also from a gift card with a value that is not linked to a workshop: the customer has chosen to use this gift code with you.
Don't hesitate to contact us on the chatbox in your artisan back-office, or at artisans@wecandoo.com
✨The Wecandoo team ✨